GT Insurance, based in Sydney, seeks a Workforce Planner to support operational performance through forecasting, capacity planning, scheduling and workforce optimisation across contact centre and claims operations.
You will bridge operations, technology, reporting, and workforce planning, translating business demand into staffing requirements while ensuring telephony and reporting systems are configured, maintained, and leveraged effectively.
Workforce Planner: Telephony, Forecasting & BI in Sydney employer: GT Insurance
GT Insurance is an exceptional employer located in the vibrant city of Brisbane, offering a dynamic work culture that prioritises employee growth and development. As a Claims Team Leader, you will have the opportunity to inspire and mentor a talented team while enjoying a supportive environment that values innovation and collaboration. With a focus on delivering a first-class customer experience, GT Insurance provides unique advantages such as comprehensive training programs and a commitment to work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
