We are looking for an Assistant Client Executive to join our Sydney team! This is a newly created role working within a great team and would be the perfect opportunity to kick start your career in insurance broking!
The main responsibilities include:
- Providing exceptional customer service to both internal and external clients.
- Provide high level of support to all team members and ensure that all requests are met in a timely and efficient manner.
- Processing of new business, renewals and policy document preparation and maintenance.
- Ensure provision of excellent service to clients and the highest quality input to insurers including:
- Quoting of renewals and processing of endorsements/amendments
- Preparing correspondence between GSA Pty Ltd clients and underwriters for approval of the Account Executive
- Update claims status reports.
- Ensure provision of excellent service to clients and the highest quality documents to insurers.
- Providing and following up on quotations.
- Processing all new business.
- Processing of endorsements/amendments.
- Premium calculations and allocations where required at the client's direction.
- Preparing correspondence and reports between GSA Pty Ltd clients and Insurers.
- Provide high level of administration support to the broking team and the great administration team.
- Assist with Management of debtors
- Support the team with all duties and assist them to achieve budget
Education & Qualifications
- A Diploma or Degree in Business / Finance / Commerce or equivalent is advantageous
- Work towards further appropriate qualifications (Tier 1 & Tier 2 Insurance Broking Compliance)
Knowledge & Experience
- Strong written and verbal communication and interpersonal skills
- The ability to build and develop relationships and liaise with clients at all levels
- Customer service skills and business acumen
- The ability to manage your time and work on a number of tasks concurrently
- Strong analytical skills
- The ability to work well in a team environment
- An understanding of client confidentiality
- Administrative and IT skills, including Microsoft Word, Excel and Outlook
- Self-motivated with personal drive and ambition
- Excellent attention to detail and organisational skills
Some of our benefits and perks
You will become part of GSA's energetic, determined and vibrant culture. Some of our employee benefits include:
- Competitive remuneration structure: We have competitive salaries and bonus schemes to reward our staff for their contributions
- Social and Industry charity events: Our staff enjoy a host of social and charity events with our annual bowls/picnic Day, Industry-wide touch football charity event, EOFY Event, and End of Year celebration with the entire team
- Travel insurance benefits: Enjoy comprehensive travel insurance for you and your family
- Salary continuance: Feel secure knowing you will be looked after should you be unable to work
- Employee training: GSA focus on improving the skill set and technical knowledge of our staff
- Flexible work arrangements available
- Health and Well-being Benefits: GSA staff receive a wide range of Health and Well-being perks such as Skin Checks, Flu Vaccinations, Education Seminars and comprehensive EAP support via Sonder
