At a Glance
- Tasks: Lead a portfolio of ANZ accounts, ensuring customer success and driving retention.
- Company: Epicor, a leader in innovative software solutions.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Other info: Dynamic role with travel across Australia and New Zealand.
- Why this job: Make a real impact by helping customers succeed with cutting-edge products.
- Qualifications: Experience in customer success and strong communication skills.
The predicted salary is between 90000 - 110000 $ per year.
Epicor seeks a Customer Success Manager to lead a portfolio of ~80 ANZ accounts, ensuring value realization from Epicor Senior Living and Kinetic products.
You will partner with customers post-sale, drive retention, and collaborate with sales, support, and product teams.
You will monitor health metrics, identify growth opportunities, and guide strategic reviews to meet business objectives. Travel across Australia and New Zealand is expected.
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ANZ Enterprise Customer Success Manager: Growth & Retention in Melbourne employer: Grow
Epicor is an exceptional employer that prioritises employee growth and well-being, offering comprehensive health benefits, mentorship opportunities, and a commitment to work-life balance. With a collaborative and inclusive culture, employees are empowered to thrive in their careers while contributing to meaningful projects that support essential businesses globally. Located in a dynamic environment, Epicor provides the resources and support needed for continuous learning and professional development, making it an ideal place for those seeking a rewarding career in cloud operations.