At a Glance
- Tasks: Manage Salesforce systems, ensuring smooth operations and enhancing user experiences.
- Company: Join Griffith University’s innovative Digital Solutions team.
- Benefits: Competitive salary, flexible work options, and generous leave entitlements.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in a supportive environment while developing your skills.
- Qualifications: Experience in Salesforce administration and strong communication skills required.
The predicted salary is between 71303 - 127923 $ per year.
Join Digital Solutions at Griffith University, where you’ll be part of a team that delivers impact by enhancing digital experiences for the graduates of tomorrow, researchers of today, and all those working to make it a brighter future. Our people will tell you – our team sets us apart. We promise a supportive and friendly environment where you’ll collaborate to make an impact.
About the Opportunity
The Salesforce Administrator ensures continued successful operation of technology platforms, minimising any disruptions that can impact client experience. They are accountable for ensuring high availability, resilience, and security of platforms as well as business operations/services; incorporating automation to reduce repetition. They perform operations activities for platforms such as managing availability, capacity, service levels, support, upgrades, and patching. Provide support to development and implementation through testing; systems integration, configuration and installation; and post-implementation support. They actively contribute to the ongoing continual improvement of Platform Engineering practices, methods, and tools.
Key Responsibilities
- Provide expert advice on Salesforce functionality and configuration, ensuring solutions align with business needs.
- Manage system development projects using agile and plan-driven methodologies.
- Design, develop, and maintain system components and integrations.
- Support testing processes, creating and executing test scripts, and tracking defects.
- Configure and manage system integrations, environments, and release processes.
- Contribute to system availability, capacity planning, and disaster recovery procedures.
About you
- Proven experience in Salesforce administration and development.
- Strong understanding of system design, testing, and integration.
- Ability to work across teams and communicate with stakeholders effectively.
- Candidates must have full unrestricted Australian work rights and may be subject to a National criminal history check.
What we can offer
This is a continuing opportunity based at Brisbane South (Nathan). As Griffith is a multi-site University you may be required to work across other locations. HEW 8 Salary - A$113,713.03 - A$127,923.91 + 17% super. Full package range - A$133,044.25 - A$149,670.98.
Why join Griffith?
As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer:
- Wide range of Learning and Development opportunities.
- Mix of on-campus and work from home options available and a supportive work environment.
- Salary packaging options and corporate health discounts.
- Generous leave entitlements including paid parental leave and leave loading.
- Support with future learning opportunities through our educational staff assistance scheme.
- Opportunities for internal mobility.
- Health Safety and Wellbeing initiatives – on-campus Gym facilities.
At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion, and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy.
How to apply
Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role, please refer to the qualifications above and the position description. For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on l.whitworth@griffith.edu.au. Closing date: Thursday 14th August @ 11:59pm. All applications must be submitted online.
Salesforce Administrator employer: Griffith University
Griffith University is an exceptional employer that fosters a dynamic and inclusive work culture, offering extensive learning and development opportunities for its employees. Located in Brisbane South, the university provides a supportive environment with flexible work options, generous leave entitlements, and a commitment to employee wellbeing, making it an ideal place for those seeking meaningful and rewarding careers in education and transformation.
