Receptionist | Front of House Customer Service
Be the welcoming face of one of the region's busiest hospitality and entertainment venues.
We are seeking a professional, friendly and well-presented Receptionist to join our Front of House team.
This is a fantastic opportunity for someone who genuinely enjoys working with people and takes pride in providing exceptional customer service. Every day is different, and you will play a key role in creating a positive first impression for our members and guests.
Working on a rotating roster, you will enjoy a great work-life balance, including only one weekend in every four.
About the Role
As the first point of contact, you will be responsible for:
- Greeting members and guests with a warm and professional manner
- Answering and directing incoming telephone calls
- Assisting with customer enquiries and providing accurate information
- Managing front reception duties efficiently and professionally
- Handling bookings, messages and general administrative tasks
- Working closely with other departments to ensure outstanding customer service
- Maintaining a professional and welcoming reception area at all times
About You
We are looking for someone who:
- Is mature, reliable and professional in their approach
- Has excellent communication and interpersonal skills
- Is exceptionally well presented
- Enjoys working with people and delivering outstanding customer service
- Has previous reception, administration or customer service experience
- Is confident handling a busy reception environment and multiple enquiries
- Has strong organisational skills and attention to detail
- Is comfortable using computer systems and Microsoft Office
- Can work as part of a team while also being self-motivated
What's on Offer
- Join a large, professional and respected organisation
- Friendly and supportive team environment
- Rotating roster with only one weekend in four
- Stable, long-term opportunity
- Ongoing training and support
- An opportunity to build a rewarding career within a successful organisation
If you enjoy meeting people, thrive in a customer-focused environment and take pride in providing exceptional service, we would love to hear from you.
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