Medical Receptionist ~ Specialist Practice
Greenwich Specialist Consulting Rooms is seeking a dedicated Medical Receptionist to join our specialist practice in Greenwich, NSW. This is a part-time position that plays a vital role in ensuring our patients receive exceptional service from the moment they arrive at our clinic. As the first point of contact for our patients and referring practitioners, you will be instrumental in maintaining the smooth operation of our practice and contributing to the professional reputation of our specialist services.
What you'll be doing
Greeting and welcoming patients in a professional and courteous manner, ensuring a positive first impression
Managing patient check-in and check-out procedures, including verifying personal details and insurance information
Scheduling and confirming appointments using practice management software, whilst being responsive to patient needs
Answering telephone inquiries from patients, referring practitioners and external callers with efficiency and professionalism
Processing patient payments and reconciling accounts, maintaining accurate financial records
Maintaining confidentiality and complying with health privacy legislation and practice protocols
Coordinating with clinical staff to ensure patient flow and scheduling optimisation throughout the day
Maintaining an organised and welcoming reception area that reflects the professional standards of the practice
Performing general administrative duties including filing, photocopying and data entry as required
Assisting with patient enquiries regarding referrals, test results and follow-up appointments
What we're looking for
Proven experience working as a medical receptionist or in a similar healthcare administration role
Excellent communication skills with the ability to interact professionally with diverse patients and healthcare practitioners
Proficiency with practice management software and general computer systems (training provided on specific systems)
Strong organisational and time management skills with the ability to prioritise competing demands
Attention to detail and accuracy in maintaining patient records and financial information
Knowledge of health privacy legislation and commitment to maintaining patient confidentiality
A professional demeanour with genuine empathy for patients, particularly those who may be unwell or anxious
Ability to work effectively both independently and as part of a clinical team
Australian driver's licence and reliable transport to the Greenwich location or easy associability to public transport.
What we offer
Greenwich Specialist Consulting Rooms is committed to supporting our team members. As a part-time Medical Receptionist, you will benefit from a role that offers flexibility whilst maintaining professional engagement. We provide a supportive working environment where your contribution is valued, and we encourage ongoing professional development. You will work alongside experienced clinical staff in a practice that prioritises quality patient care and maintains high professional standards.
About us
Greenwich Specialist Consulting Rooms is a well-established specialist practice located in Greenwich, NSW, serving the local and broader communities. We are committed to providing exceptional patient care through a team of qualified specialists and professional support staff. Our practice is known for maintaining high standards of clinical excellence, patient-focused service, and a collaborative team environment. We are dedicated to supporting our patients through their healthcare journeys and creating a welcoming environment where they feel comfortable and well cared for.
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Medical Receptionist ~ Specialist Practice in Sydney employer: Greenwich Specialist Consulting Rooms
Join our friendly and professional Specialist Psychiatry Practice, where we prioritise a supportive work culture and offer flexible hours tailored for those with school commitments. As a Medical Administration Assistant, you'll have the chance to grow within a busy environment that values attention to detail and teamwork, making it an ideal place for individuals seeking meaningful employment in healthcare administration.
Contact Details:
Greenwich Specialist Consulting Rooms Recruitment Team
