Greenway Executive Partners – Sydney CBD NSW
With the care and support economy one of the fastest sectors of the Australian economy, Greenway Executive Partners is partnering with national sector peak body Ageing Australia on the search for its next General Manager, Membership.
Ageing Australia is the national peak body representing providers across the aged care sector, including retirement living, seniors housing, residential care, home care, community care and related services.
Reporting to the Chief Member Experience Officer, the General Manager, Membership will contribute to Ageing Australia’s strategic priorities to reshape the future of ageing in Australia.
The opportunity:
The General Manager, Membership will lead the national membership strategy, operations and service functions to ensure Ageing Australia delivers an exceptional, consistent & high-value member experience across all states and territories.
The role oversees membership growth, retention, onboarding, data integrity, member insights, service quality and the overall value proposition. Leading a high-performing team, the role ensures the needs and priorities of members inform organisational decisions and directly inform advocacy, policy positions, and government engagement, while delivering tangible value to members through services.
About you:
As a dynamic and proven Membership professional with 15+ years’ senior leadership experience, you will bring demonstrated success in leading membership growth, engagement, and retention in a complex stakeholder environment. Ideally this has been gained with a background in a peak body, membership organisation, aged care, health or human services sector.
In this fast paced role, you will be responsible for:
- Membership Strategy and Growth
- Membership Engagement & Experience
- Member Insights & Data Management
- Cross Organisational Collaboration
- Leadership & Capability Development
Applications close 5pm Wednesday 4th November 2026.
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General Manager, Membership in Sydney employer: Greenway Executive Partners
At Ageing Australia, we pride ourselves on being an exceptional employer that values innovation and collaboration in the pursuit of enhancing member experiences. Our hybrid work model promotes flexibility, while our commitment to professional development ensures that employees have ample opportunities for growth and advancement. Join us in a supportive environment where your contributions directly impact the lives of our members across the nation.
Contact Details:
Greenway Executive Partners Recruitment Team
