Junior Medical Receptionist in Brisbane

Junior Medical Receptionist in Brisbane

Brisbane Full-Time On-site
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Greenslopes Endocrinology Pty Ltd – Greenslopes QLD

A motivated and friendly Junior Medical Receptionist role at Greenslopes Endocrinology and Hypertension Clinic. This entry-level role is perfect for an enthusiastic individual looking to launch their career in healthcare administration within a highly supportive, fast-paced clinic environment. You will be the first point of contact for patients, providing excellent customer service both face-to-face and over the phone. This role will be required for Monday's & Tuesday's (10 hours over 2 days).

Key responsibilities

Greeting patients warmly and managing the front desk check-in process.

Answering phone enquiries, scheduling appointments, and managing the clinic calendar.

Processing billings and Medicare/private health claims (training provided).

Managing medical records, scanning documents, and handling incoming/outgoing correspondence.

Maintaining tidy reception areas and supporting doctors/clinical staff with light admin tasks.

About you

Excellent communication and interpersonal skills with an empathetic, patient-first attitude.

Strong organizational skills and attention to detail.

Basic computer literacy (experience with MS Office; exposure to medical software like Gentu or Clinic to Cloud is a bonus but not essential).

Reliability, punctuality, and a willingness to learn medical terminology.

Prior experience in medical reception duties, highly regarded.

Comprehensive on-the-job training and mentorship from experienced senior staff.

Supportive team environment with a strong focus on work-life balance.

Career progression opportunities into senior administration.

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Contact Details:

Greenslopes Endocrinology Pty Ltd Recruitment Team