At a Glance
- Tasks: Create memorable experiences for guests in a vibrant gaming and hospitality environment.
- Company: Join the award-winning Greenbank Services Club, a hub of community and entertainment.
- Benefits: Flexible hours, dynamic team culture, and opportunities for growth in the hospitality industry.
- Other info: Exciting atmosphere with live entertainment and diverse cuisines to enjoy.
- Why this job: Be part of a passionate team and enhance your customer service skills while having fun.
- Qualifications: Experience in hospitality, great communication skills, and a passion for customer service.
The predicted salary is between 31500 - 38500 $ per year.
Be Part of Something Bigger at Greenbank Services Club! Join the passionate team behind Your Greenbank—a vibrant, newly renovated destination named 2026 Club of the Year, where community, culture, and entertainment come together. With 7 unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that’s as dynamic as you are!
About the Role … As a part of our gaming team, with 300 gaming machines, cashier, keno, gaming bar and a dispensary bar, you will help to create an experience to remember. Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally.
In this role, you will also be required to undertake the following duties:
- Providing prompt, friendly customer focused advice and assistance to members and guests in relation to machine or loyalty systems
- Communicate effectively and take food/drink orders
- Handle all cash and gaming transactions in an efficient manner and ensuring the security of cash and privacy of members' information
- Providing prompt, friendly, customer focused beverage service to members and guests
- Delivery of efficient customer service to members and guests
- Promotion of Club events and efficient delivery of information to all patrons
- Maintaining clean and tidy work area
- Cashier duties including providing Keno services and cash payouts
About you … As someone with previous experience in the hospitality or a customer related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills. As a member of our team, you will have the skillset to work both independently and in a team environment.
To be successful in this role you would need to possess the following:
Essential skills & competencies:
- Experience or knowledge of Electronic Gaming Machines
- Knowledge of RSG legislative requirements
- Proven ability to deal with a diverse demographic
- Ability to improve communications and form strong customer relations
- Effective time management and organisational skills
- Immaculate personal presentation and service
Requirements and Qualifications:
- Previous experience in a similar role is preferred
- Responsible Service of Alcohol certificate (can acquire after employment)
- Responsible Service of Gaming (can acquire after employment)
- Working rights in Australia
If you are ready to take on a new challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you!
Bar & Gaming Attendant in Hillcrest employer: Greenbank Rsl Services Club Inc
At Greenbank Services Club, recognised as Queensland's Club of the Year, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and satisfaction. With a commitment to excellence in hospitality and entertainment, our Duty Managers benefit from ongoing professional development opportunities, a supportive team environment, and the chance to be part of an award-winning establishment that values innovation and member engagement. Join us in shaping memorable experiences while advancing your career in a dynamic and rewarding setting.
Contact Details:
Greenbank Rsl Services Club Inc Recruitment Team
