Green Light Worldwide is seeking a skilled Contact Centre Engineer to provide hands-on technical support for contact centre platforms at our Sydney offices. The role requires strong UC/CC expertise and incident-management experience.
You will work with internal and vendor teams to resolve platform defects, execute MACs during maintenance windows, and maintain docs for audit/compliance. 5+ years in similar roles and experience with Cisco Webex, NICE, Genesys Cloud, Amazon Connect, and ITSM tools
Senior Contact Centre Engineer - UC & CC Tech Specialist in Sydney employer: Green Light Worldwide
At Green Light, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Canberra where innovation and collaboration thrive. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values diversity and inclusion, ensuring every team member feels respected and empowered. Join us to be part of a high-performing infrastructure team dedicated to delivering critical technology solutions across ANZ and Asia.
