A leading technology service provider in Sydney is seeking talented Contact Centre Engineers to provide technical support for various contact centre technologies. Candidates should have over 5 years of experience with platforms such as Cisco Webex and Amazon Connect, along with a strong focus on Unified Communications. The role involves resolving escalated incidents, managing incidents through ServiceNow, and ensuring compliance with documentation standards. This position offers a unique opportunity to work with an industry-leading organization.
Contact Centre Engineer: UC Tech & Incident Expert in Sydney employer: Green Light Worldwide
At Green Light, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Canberra where innovation and collaboration thrive. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values diversity and inclusion, ensuring every team member feels respected and empowered. Join us to be part of a high-performing infrastructure team dedicated to delivering critical technology solutions across ANZ and Asia.