At a Glance
- Tasks: Help customers buy and sell gold and silver while providing expert guidance.
- Company: Join Great Southland Bullion, a trusted boutique precious metals business.
- Benefits: Flexible hours, full training, and opportunities for career growth.
- Other info: Work in a supportive environment with a focus on integrity and teamwork.
- Why this job: Build relationships in a unique industry and make a real impact.
- Qualifications: Must speak Mandarin; no prior experience needed.
The predicted salary is between 15.3 - 18.7 $ per hour.
Great Southland Bullion (GSB) is hiring Mandarin-speaking, full-time Retail Sales Associates to join our GSB Victoria Stores. You'll help customers sell their unwanted gold and silver (jewellery, bullion, etc.) as well as guide and support customers in buying gold and silver bullion. No precious metals experience is required - we provide full, industry-leading training. If you enjoy working with people, take pride in customer relationships, and want to build a career in a specialised and trusted industry, we'd like to hear from you.
About GSB
GSB is a boutique precious metals business that buys and sells gold and silver using industry-leading technology. Our stores are located inside major shopping centres, giving customers a safe, secure and convenient place to trade.
Your Role
- Support customers in selling their gold and silver to GSB (jewellery, bullion, etc.) and to support them in buying gold and silver bullion.
- Provide informed and confident guidance based on market knowledge.
- Focus on marketing and promoting the business.
- Handle transactions with care, accuracy, and professionalism.
- Create a safe, respectful, and supportive environment for every customer.
- Uphold the GSB values and culture in every interaction.
- Assist with opening, closing and store presentation.
Requirements
- Must speak Mandarin.
- Flexibility and willingness to work across our 3 locations - Chadstone, Glen Waverley and Box Hill.
- Access to reliable personal transport.
- Professionalism and personal pride in presentation.
- Emotional intelligence and the ability to show genuine empathy.
- Confidence, clarity, and discretion in communication.
- Strong attention to detail and accuracy.
- A commitment to ethical conduct and trust-building.
- The ability to build rapport with a diverse customer base.
What We Offer
- Casual, part-time and full-time roles with flexible hours across a 7-day roster.
- Full product and industry training - you don't need a precious metals background.
- Hands-on management support and genuine scope to grow with a national brand.
- A team that values relationships, integrity, generosity and partnership.
Only shortlisted candidates will be contacted.
Retail Sales Associate in Melbourne employer: Great Southland Bullion
At Great Southland Bullion, we pride ourselves on being an excellent employer by offering a supportive work culture that values integrity and teamwork. Our comprehensive training program ensures that you will gain valuable skills in the precious metals industry, while our flexible hours allow for a healthy work-life balance. Join us in Roselands, NSW, where you can grow professionally in a secure retail environment dedicated to customer satisfaction.
