Great Southern Bank is seeking a Financial Assistance Coordinator to support customers experiencing financial difficulty. You will assess requests for support, deliver fair outcomes and guide customers through challenging circumstances within a collaborative team.
In this role you will review hardship applications, engage with customers via phone and digital channels, maintain records and ensure regulatory compliance while building strong stakeholder relationships.
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Financial Hardship Specialist in Brisbane employer: Great Southern Bank
Great Southern Bank is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for professionals seeking to make a meaningful impact in the financial sector. With a strong focus on employee growth and development, you will have access to ongoing training and career advancement opportunities while working in vibrant Brisbane or Sydney. The bank's commitment to regulatory excellence ensures that you will be part of a team that values integrity and innovation, providing a rewarding environment for your expertise in compliance.