Great Southern Bank in Melbourne is seeking a Contact Centre Platform & Systems Specialist to own daily administration, reporting and optimisation of our contact centre platforms. You will partner with operations and technology to drive improvements while delivering reliable platforms and insightful dashboards.
You will leverage your NICE CXone experience and strong analytical, communication and change-management skills to translate data into actionable improvements, with hybrid work options and
Contact Centre Platform & Data Insights Lead (Hybrid/2 WFH) in Melbourne employer: Great Southern Bank (Formerly CUA)
At Great Southern Bank, we pride ourselves on being a customer-owned bank that truly values its employees and their contributions. Located in Brisbane, our workplace fosters a culture of inclusivity and collaboration, offering fantastic benefits such as professional development opportunities, flexible working arrangements, and a strong focus on employee wellbeing. Join us to make a meaningful impact while enjoying a supportive environment that encourages growth and innovation.
Contact Details:
Great Southern Bank (Formerly CUA) Recruitment Team
