Hybrid Service Desk Analyst – First-Line IT Support in Sydney

Hybrid Service Desk Analyst – First-Line IT Support in Sydney

Sydney Full-Time 63810 - 77990 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide first-line IT support, handle calls, tickets, and walk-ups.
  • Company: Join Grant Thornton Australia, a top professional services firm.
  • Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
  • Other info: Be part of a dynamic team in a leading firm with great opportunities.
  • Why this job: Make a difference by helping professionals solve their IT issues.
  • Qualifications: Strong communication skills and a passion for tech support.

The predicted salary is between 63810 - 77990 $ per year.

Grant Thornton Australia is a leading professional services firm delivering audit, tax and advisory solutions.

We are seeking a Service Desk Analyst to provide first-line support from our Sydney office as part of the national Service Desk team.

You will handle calls, tickets and walk-ups, investigate and resolve issues, and collaborate with the Digital team while delivering high-quality service to fee-earning professionals and staff.

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Hybrid Service Desk Analyst – First-Line IT Support in Sydney employer: Grant Thornton

Grant Thornton Australia is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee well-being and professional growth. With flexible and hybrid working options, generous parental leave, and a commitment to diversity, employees are empowered to thrive both personally and professionally. The opportunity to lead national corporate secretarial services within a values-driven organisation ensures that you will be part of a team dedicated to making a meaningful impact in the community while advancing your career in a supportive environment.

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Contact Details:

Grant Thornton Recruitment Team

We think you need these skills to ace Hybrid Service Desk Analyst – First-Line IT Support in Sydney

First-Line IT Support
Call Handling
Ticket Management
Issue Investigation
Problem Resolution
Collaboration Skills
Customer Service