Hybrid Service Desk Analyst – First-Line Tech Support in Sydney

Hybrid Service Desk Analyst – First-Line Tech Support in Sydney

Sydney Full-Time 68175 - 83325 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Provide first-line IT support and resolve tech issues for a national team.
  • Company: Join Grant Thornton Australia, a leader in professional services.
  • Benefits: Enjoy competitive pay, flexible work options, and growth opportunities.
  • Other info: Dynamic work environment with opportunities for continuous learning.
  • Why this job: Be part of a collaborative team making a real difference in IT services.
  • Qualifications: Strong communication skills and a passion for technology.

The predicted salary is between 68175 - 83325 $ per year.

Grant Thornton Australia Limited is seeking a Service Desk Analyst in Sydney to deliver first-line IT support for the national Service Desk team.

You will handle calls, tickets and walk-ups, investigate issues, and provide operational delivery across computer and telecommunications systems.

You’ll join a collaborative Sydney Digital team supporting fee-earning professionals and staff across 6 offices, contributing to knowledge sharing, rostering and continuous improvement of IT services.

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Hybrid Service Desk Analyst – First-Line Tech Support in Sydney employer: Grant Thornton Australia Limited

Grant Thornton Australia is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and well-being. With flexible work arrangements, including a market-leading 9-day fortnight, and a commitment to professional development, employees are empowered to reach their full potential while making a meaningful impact in the community. Join a team that values collaboration, innovation, and personal success, all within a supportive environment that celebrates diversity and excellence.

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Contact Details:

Grant Thornton Australia Limited Recruitment Team

We think you need these skills to ace Hybrid Service Desk Analyst – First-Line Tech Support in Sydney

First-Line IT Support
Call Handling
Ticket Management
Issue Investigation
Operational Delivery
Computer Systems Knowledge
Telecommunications Systems Knowledge