The Granite Group is seeking a Full Time IT Service Desk Analyst to provide first‐line IT support for our automotive client network across Australia and adjacent regions. You will handle incidents via phone and the self‐service portal, log tickets in ServiceNow, and work within SLA guidelines to deliver timely resolutions.
Ideal candidates will have Windows 10/11 and Office applications support experience, Active Directory admin skills, and a collaborative, customer‐focused approach with
Global IT Service Desk Analyst (1st Line Support) in Melbourne employer: Granite Group
Granite Group is an exceptional employer located in the vibrant city of Melbourne, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work on complex projects that make a real impact. With a focus on aligning individual goals with organisational success, Granite Group provides a supportive environment where your contributions are valued and recognised.
