At a Glance
- Tasks: Lead a busy workshop, ensuring smooth operations and communication between teams.
- Company: Grand Motors Toyota, a top-performing dealership in Southeast Queensland.
- Benefits: Competitive pay, ongoing training, and a supportive work environment.
- Other info: Opportunities for career growth in a diverse and inclusive workplace.
- Why this job: Join a dynamic team and make a real impact in a high-energy setting.
- Qualifications: Experience as a Workshop Controller and strong multitasking skills.
The predicted salary is between 58500 - 71500 $ per year.
About Us
Six decades strong and showing no signs of slowing down, Grand Motors Toyota is one of Southeast Queensland's most established and high-performing Toyota dealerships. With a workshop that runs at serious volume, we are a dealership that truly delivers at scale.
The Opportunity
This is not your average Workshop Controller role. We are looking for a sharp, experienced operator who thrives in a fast-paced, high-volume environment and knows how to keep a busy workshop firing on all cylinders. If you love the energy of a workshop at full capacity and take genuine pride in operational excellence, this is the role for you.
What You'll Do
- Own the daily scheduling and loading of a high-volume technician team to maximise throughput and efficiency.
- Drive the flow of work across the workshop floor — keeping jobs moving, technicians productive, and customers informed.
- Be the critical link between service advisors, technicians, and customers, ensuring clear and timely communication at every touchpoint.
- Keep repair orders accurate, complete, and processed without missing a beat.
- Lead the team to smash CSI, productivity, and efficiency KPIs.
- Uphold Toyota service standards, warranty compliance, and workshop safety — every time, no exceptions.
- Coordinate with parts to eliminate downtime and keep the bay doors turning.
- Bring genuine leadership energy to technicians and apprentices every single day.
What We're Looking For
- Proven experience as a Workshop Controller — high-volume experience highly regarded.
- A natural ability to juggle multiple priorities without losing your cool.
- Strong communication skills and a presence that commands respect on the workshop floor.
- A customer-first mindset backed by the drive to deliver results.
- Proficiency with dealer management systems (experience with TUNE or similar highly regarded).
- Current Queensland driver's licence.
What We Offer
- A high-energy, high-reward environment where your contribution is visible and valued every day.
- A stable, long-term career with one of Southeast Queensland's most trusted dealerships.
- Supportive leadership that backs its people and invests in their growth.
- Manufacturer training and ongoing professional development through Toyota.
- Metro Southeast Queensland location keeping you at the centre of the action.
- Competitive remuneration package commensurate with experience — because great people deserve great reward.
Why Grand Motors Toyota?
At Grand Motors Toyota, we pride ourselves on creating an environment where great people can build outstanding careers. Our success has been built on strong leadership, a commitment to excellence, and a genuine focus on our guests and our team members. Recognised for achievements across sales, service, guest experience, marketing, and business management, we continue to set the benchmark for automotive excellence on the Gold Coast. We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive workplace where every team member can thrive.
Workshop Controller employer: Grand Motors
Grand Motors Toyota is an exceptional employer located on the beautiful Gold Coast, offering a vibrant work culture that prioritises teamwork and personal growth. With a focus on employee development, you will have access to ongoing training and support, ensuring you thrive in your role as a BDC Consultant. Join us to be part of a dynamic team where your passion for people and customer service can truly shine.
