Our client is a nationally Registered Training Organisation specialising in electrotechnology training, with a strong focus on refrigeration and air conditioning. For more than a decade, they have built a strong reputation across the industry. Delivering accredited, licence-pathway training to electricians, plumbers, apprentices and tradespeople through hands‑on practical workshops across Australia, supported by flexible online and distance learning options.
Their training team bring decades of real-world industry experience, and the business delivers a growing government‑funded Certificate III apprenticeship program in air conditioning and refrigeration. Guided by values of excellence, integrity and continuous improvement, their goal is simple: to be the training provider industry trusts, building job‑ready skills, confidence and genuine career opportunities for every learner.
The Opportunity
This is a key role at the heart of the apprenticeship program. Reporting directly to the General Manager, you'll own the apprentice journey from enrolment through to completion, ensuring apprentices, employers and trainers receive a consistent, high‑quality experience while every file remains funding‑compliant and audit‑ready.
It's a genuinely varied role that blends coordination and compliance with relationship building and business development. One day you'll be on site signing up new apprentices or visiting employers; the next you'll be scheduling block release training, reviewing progress or representing the business at an industry expo. You'll also assist in providing guidance and support to the apprenticeships program team and have a real say in how the program runs and grows.
Key Responsibilities
- Manage the full enrolment and sign‑up process, from funding eligibility checks and evidence verification through to credit transfer, RPL and signed‑off training plans
- Ensure that Training Plans, Employer Resource Assessments (REAs) and other required documentation are reviewed as required, in accordance with legislative and funding contractual obligations
- Assist in scheduling block release training and workplace visits across sites, tracking apprentice progress and putting support plans in place where needed
- Act as the main point of contact for employers, Apprenticeship Connect Australia Providers and other stakeholders
- Ensure all training, claims and records meet Skills Assure Supplier funding and ASQA requirements, keeping files audit‑ready and contributing to audits and continuous improvement
- Coordinate completions, including final competency sign‑off, issuing qualifications and processing completion notifications
- Proactively identify and pursue new opportunities to partner with employers, using cold calling, networking and industry events to grow apprentice numbers and build long‑term relationships
Our client is a nationally Registered Training Organisation specialising in electrotechnology training, with a strong focus on refrigeration and air conditioning. For more than a decade, they have built a strong reputation across the industry. Delivering accredited, licence‑pathway training to electricians, plumbers, apprentices and tradespeople through hands‑on practical workshops across Australia, supported by flexible online and distance learning options.
Their training team bring decades of real-world industry experience, and the business delivers a growing government‑funded Certificate III apprenticeship program in air conditioning and refrigeration. Guided by values of excellence, integrity and continuous improvement, their goal is simple: to be the training provider industry trusts, building job‑ready skills, confidence and genuine career opportunities for every learner.
The Opportunity
This is a key role at the heart of the apprenticeship program. Reporting directly to the General Manager, you'll own the apprentice journey from enrolment through to completion, ensuring apprentices, employers and trainers receive a consistent, high‑quality experience while every file remains funding‑compliant and audit‑ready.
It's a genuinely varied role that blends coordination and compliance with relationship building and business development. One day you'll be on site signing up new apprentices or visiting employers; the next you'll be scheduling block release training, reviewing progress or representing the business at an industry expo. You'll also assist in providing guidance and support to the apprenticeships program team and have a real say in how the program runs and grows.
Key Responsibilities
- Manage the full enrolment and sign‑up process, from funding eligibility checks and evidence verification through to credit transfer, RPL and signed‑off training plans
- Ensure that Training Plans, Employer Resource Assessments (REAs) and other required documentation are reviewed as required, in accordance with legislative and funding contractual obligations
- Assist in scheduling block release training and workplace visits across sites, tracking apprentice progress and putting support plans in place where needed
- Act as the main point of contact for employers, Apprenticeship Connect Australia Providers and other stakeholders
- Ensure all training, claims and records meet Skills Assure Supplier funding and ASQA requirements, keeping files audit‑ready and contributing to audits and continuous improvement
- Coordinate completions, including final competency sign‑off, issuing qualifications and processing completion notifications
- Proactively identify and pursue new opportunities to partner with employers, using cold calling, networking and industry events to grow apprentice numbers and build long‑term relationships
About You
- Proven experience working within an RTO delivering government‑funded training (essential)
- Sound understanding of Queensland Skills Assure Supplier (SAS) and Further Education and Training (FET) Act requirements for apprenticeships, plus working knowledge of the Standards for RTOs 2025
- Certificate IV in Training and Assessment (desirable)
- Current positive notice Blue Card and a current driver's licence
- Experience using student management and/or CRM systems
- Highly organised, with excellent attention to detail and accuracy
- Confident communicator on the phone and in writing, comfortable building relationships and promoting a program
- Able to juggle competing priorities in a fast‑paced environment
- A team player who's happy to pitch in across the business
- Willing to travel regularly for sign‑ups and site visits, including occasional interstate travel
Role Highlights
- Join a well‑established, specialist national RTO with a strong industry reputation
- Report directly to the General Manager, giving you real visibility and influence
- Enjoy variety, with a mix of office, workshop, employer site visits and industry events, plus work‑from‑home flexibility depending on the work at hand
- Shape and grow the apprenticeship program, with genuine input into processes and systems
- Step into a guiding role, supporting the Industry Liaison Officer and Course Advisors
- Be part of a values‑driven culture built on excellence, integrity, respect and inclusion
- Do meaningful work, helping apprentices build careers in a high‑demand trade
To learn more contact Annie on 0421 251 ***.
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