National Customer Service Leader – Hybrid in Melbourne

National Customer Service Leader – Hybrid in Melbourne

Melbourne Full-Time 58500 - 71500 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead a national team to deliver exceptional customer service and drive satisfaction.
  • Company: GrainCorp, a leader in the agricultural sector with a focus on customer experience.
  • Benefits: Hybrid work setup, flexible leave options, and opportunities for career growth.
  • Other info: Collaborative environment with a focus on innovation and teamwork.
  • Why this job: Make a real impact on customer loyalty and retention while leading a dynamic team.
  • Qualifications: Experience in customer service management and strong leadership skills.

The predicted salary is between 58500 - 71500 $ per year.

Grain Corp is seeking a National Customer Service Manager to lead the national team from West Footscray, delivering outstanding customer service across touchpoints and driving satisfaction, loyalty and retention through effective service strategies and processes.

You will oversee nationwide operations, utilise CRM to manage interactions, collaborate with cross-functional teams and report to senior leadership.

Hybrid work setup with flexible leave options is offered.

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National Customer Service Leader – Hybrid in Melbourne employer: GrainCorp

GrainCorp is an exceptional employer that values its employees and their contributions to the agricultural community. Located in Condobolin, this role offers a competitive salary package along with unique benefits such as ongoing training, paid parental leave, and a commitment to family inclusivity. With a strong focus on employee development and a supportive work culture, GrainCorp provides meaningful opportunities for growth while fostering relationships within the local community.

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Contact Details:

GrainCorp Recruitment Team

We think you need these skills to ace National Customer Service Leader – Hybrid in Melbourne

Customer Service Management
Leadership Skills
CRM Utilisation
Cross-Functional Collaboration
Strategic Planning
Operational Oversight
Reporting to Senior Leadership