At a Glance
- Tasks: Support clients through relocations and manage client accounts in a fast-paced environment.
- Company: Join Grace Mobility, a leading company in relocation services with a supportive culture.
- Benefits: Competitive salary, ongoing training, and exposure to global mobility programs.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives during major life transitions.
- Qualifications: Experience in relocation management and strong communication skills are preferred.
The predicted salary is between 62100 - 75900 $ per year.
Looking for a role that combines customer service, relationship management and global mobility? Grace Mobility is seeking an enthusiastic and motivated Mobility Specialist to join our national team on a 12-month fixed-term contract covering maternity leave. This is an exciting opportunity to work in a fast-paced environment supporting corporate clients and their employees through domestic and international relocations.
You'll be part of a highly experienced national team, gaining exposure to organisations across Australia and around the world while helping individuals and families navigate major life transitions.
Why Join Grace Mobility?
- 12-month fixed-term maternity leave cover
- Supportive and experienced national team
- Exposure to domestic and international relocation programs
- Ongoing industry training and professional development
- Collaborative team culture with opportunities to learn and grow
About the Role
Reporting to the Mobility Team Leader, you will manage a portfolio of client accounts while coordinating relocation and assignment management services for relocating employees. Your responsibilities will include:
- Supporting relocating employees through pre-departure, arrival and settlement services
- Coordinating domestic and international relocations
- Building and maintaining strong client and service partner relationships
- Preparing reports and maintaining accurate database records
- Processing invoicing and relocation-related administration
- Ensuring a high level of customer service throughout the relocation journey
Customer service is at the heart of this role. You'll be a proactive problem-solver with excellent communication skills and the ability to manage multiple priorities while delivering outstanding outcomes for clients and their employees.
About You
To be successful in this role, you'll bring:
- Relocation or assignment management experience (preferred)
- An understanding of Human Resources and employee mobility processes
- Strong relationship-building and stakeholder management skills
- Excellent attention to detail and organisational abilities
- The ability to effectively manage competing priorities and deadlines
- Strong verbal and written communication skills
- Proven administrative and coordination experience
- Intermediate to advanced Microsoft Word and Excel skills
- The ability to work both independently and collaboratively within a team
Industry-related qualifications or professional development such as TEMI, FIDI, AHRI or ERC will be highly regarded.
What's In It For You?
- Competitive salary package and superannuation
- Supportive team environment and positive workplace culture
- Access to ongoing industry training and development
- Exposure to a broad range of Australian and international clients
- Opportunity to work alongside experienced mobility professionals
- Be part of a respected and established national organisation
If you're looking to join a professional and supportive team where no two days are the same, we'd love to hear from you.
Mobility Specialist in Melbourne employer: Grace Worldwide
Grace Removals is an exceptional employer that values its employees by offering above award pay, comprehensive training upgrades to HR/HC licences, and a supportive work culture that encourages personal growth. With the opportunity to work largely unsupervised while engaging with customers across various locations, employees enjoy a dynamic and rewarding environment that prioritises both professional development and job satisfaction.
