GPC Asia Pacific in Rowville seeks a Service Desk Team Leader to lead day-to-day operations, coach analysts and drive service excellence across Australia, New Zealand and China. This role reports to the IT Service Desk Manager and will oversee escalations, SLA performance and continuous improvement.
The position is based at the Rowville office with initial onsite training and a transition to a hybrid arrangement (2 days WFH, 3 days in the office).
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Hybrid Service Desk Team Lead β Lead, Coach & Improve in Melbourne employer: GPC Asia Pacific
Motion is an exceptional employer that prioritises employee growth and development, offering a clear career progression path supported by comprehensive training and resources. With a strong focus on fostering relationships and community engagement, employees enjoy market-aligned remuneration, bonus incentives, and unique benefits like volunteer leave, all within a collaborative and supportive work culture. Located in Chullora, Eagle Farm, or Melbourne, this role provides the opportunity to make a meaningful impact in the Power Transmission sector while working alongside dedicated professionals.