Customer Relationship Manager

Customer Relationship Manager

Full-Time 69750 - 85250 $ / year (est.) On-site
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At a Glance

  • Tasks: Grow and manage key customer accounts in the mining and industrial sectors.
  • Company: Join Motion, a leader in industrial product distribution across Australia and beyond.
  • Benefits: Enjoy competitive pay, career progression, and comprehensive health benefits.
  • Other info: Opportunities for community engagement and personal growth in a supportive environment.
  • Why this job: Make a real impact while building long-term partnerships in a dynamic industry.
  • Qualifications: Experience in customer account management and strong business development skills.

The predicted salary is between 69750 - 85250 $ per year.

This is a field-based role responsible for growing and managing a portfolio of major resource and heavy industrial accounts across all mining regions in Queensland. You will work closely with site-based maintenance and engineering teams, providing technical guidance and commercial solutions across installed equipment and new project opportunities. Territory will include open-cut and underground coal operations, mineral processing facilities, CHPPs, bulk materials handling systems, heavy industrial sites, and mining contractors across the region.

Your main responsibilities:

  • Build and strengthen long-term partnerships with mining and industrial customers
  • Identify opportunities to expand supply of bearings and power transmission products
  • Support shutdowns, reliability initiatives, and plant improvement projects
  • Pursue upgrade and project opportunities
  • Conduct regular on-site visits to maintain strong customer engagement
  • Provide technical recommendations aligned to operational requirements
  • Manage commercial negotiations and account development strategies
  • Maintain a structured territory plan to achieve revenue growth targets

What We’re Looking For:

  • A proven ability to build, manage and grow key customer accounts.
  • Confidence engaging with Maintenance Managers, Reliability Engineers, Mechanical Engineers and Procurement teams.
  • Strong business-development skills and a proactive, results-focused approach.
  • The ability to work independently in a regional, field-based role.
  • Willingness to travel with a current and valid driver’s license.

Desirable experience and qualifications:

  • Experience in the bearings and power transmission industry.
  • Hands-on experience working with rotating machinery.
  • Established networks within mining or heavy industry.
  • Familiarity with mine-site access requirements and shutdown environments.
  • A Mechanical Engineering qualification or relevant trade background, such as Fitter & Turner.

Candidates transitioning from site-based mechanical roles into technical sales are encouraged to apply.

What We Offer:

  • Tool of trade provided | iPhone + Laptop + provided company car
  • Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.
  • Career progression: Build a long-term career with clear development pathways, supported by free webinars, training events and learning courses.
  • Comprehensive benefits: Incentive, Motion-provided uniforms, parental-leave top-up support and confidential wellbeing support through our Employee Assistance Program.
  • Health and wellbeing: Enjoy up to $30 flu vaccination rebate and discounted Bupa health insurance options.
  • Give back to your community: Access one paid Good to Give volunteer leave day each calendar year, in addition to your standard leave entitlements.
  • Participate in community engagement initiatives, including opportunities to support organisations such as the Red Cross and many more.
  • Recognition that matters: Celebrate your contribution through peer recognition, service-milestone awards and our employee referral program.

About Motion:

Motion is a leader in the distribution of industrial products. We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual. We focus on continuous improvement and sustainable growth as our two main objectives. This is driven by our long-term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer. You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

Customer Relationship Manager employer: GPC Asia Pacific

Motion is an exceptional employer that prioritises employee growth and development, offering a clear career progression path supported by comprehensive training and resources. With a strong focus on fostering relationships and community engagement, employees enjoy market-aligned remuneration, bonus incentives, and unique benefits like volunteer leave, all within a collaborative and supportive work culture. Located in Chullora, Eagle Farm, or Melbourne, this role provides the opportunity to make a meaningful impact in the Power Transmission sector while working alongside dedicated professionals.

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Contact Details:

GPC Asia Pacific Recruitment Team

We think you need these skills to ace Customer Relationship Manager

Customer Relationship Management
Business Development
Technical Sales
Account Management
Negotiation Skills
Field-Based Role Experience
Mechanical Engineering Knowledge