Admin Reception in Geelong

Occupation: Administration

Location: Barwon South West - Greater Geelong

Reference: 1551429

Selection Criteria

• SC1: Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment.
• SC2: Demonstrated proficiency and technical knowledge and expertise relevant to the position, especially in the use of Cases21, Compass, and other office systems and software, particularly the ability to update the school's website, post to Facebook and Instagram, and develop marketing materials using Canva.
• SC3: Demonstrated exceptional level of oral and written communication skills, especially an ability to communicate effectively with parents and carers dealing with often sensitive and confidential information.

Role

The primary purpose of the position is one of customer service by being one of the first points of contact that the public may have with the School. The position is also responsible for the preparation of communications, marketing and school publicity material. It is expected that they will provide a high level of customer service to families and visitors to the School, to students and staff, and be competent in the provision of up-to-date and relevant information.

Attendance requirement for this position is 38 hrs per week (1.0 FTE), working 8:15am to 4:36pm per day over 5 days. The position reports to the Business Manager.

Responsibilities

• Admin/Reception: Perform main reception duties, and provide support to assist with student-based reception duties. These include:
• Provide customer service support to students, staff, and visitors.
• Answer incoming calls, check daily messages, screening of visitors to the school, ensuring WWCC and sign-in protocols are followed.
• Ensure the school's entrance and foyer is maintained and presented in a neat and tidy manner.
• Assist with administration filing of student records and staff personnel information.
• Maintain, enter, and retrieve data from the school's computer systems, predominantly: Compass Absences, Cases21 Administration data entry and updating records, extract routine reports, Cases21 Finance.
• General Admin support: As needed, provide assistance and support with other roles within the Administration Team.
• Communications/Marketing and Publicity: Keep the Schools website, and other communication platforms such as Facebook, Instagram, and Alumnly, up-to-date with relevant and consistent information. Be the primary person responsible for updating the school’s main publications and newsletters.
• Prepare advertising and marketing materials for publication in external publications such as Newspapers and magazines.

Other

Take an active and positive role in supporting professional learning relating to the role. Other duties as required and directed by the Principal or the Business Manager.

Who May Apply

Individuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.

Diversity and Inclusion

The department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department.

Child Safe Standards

Victorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards.

Conditions of Employment

All staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements. Appointment of successful applicants will be made subject to a satisfactory pre-employment conditions check. A probationary period may apply during the first year of employment and induction and support programs provided.

Geelong High School is a positive and creative learning community that embraces its history and prepares students for life. We are committed to developing caring and respectful relationships; empowering people to realise their potential through effort, responsibility and teamwork; building healthy, resilient and productive global citizens.