Senior Customer Success Manager β€” Grow Renewals & Accounts in Sydney

Senior Customer Success Manager β€” Grow Renewals & Accounts in Sydney

Sydney Full-Time 49500 - 60500 $ / year (est.) Remote
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At a Glance

  • Tasks: Lead customer success initiatives and mentor team members to drive renewals and account growth.
  • Company: GovConnex Pty Ltd., a dynamic company focused on customer success.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional development.
  • Other info: Join a supportive team in a growing company with a UK presence.
  • Why this job: Make a real impact by guiding customers and shaping the future of our CS function.
  • Qualifications: Experience in customer success management and strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Gov Connex Pty Ltd. is seeking a Senior Customer Success Manager to own a portfolio of mid-market and enterprise customers, guiding them from onboarding through renewal and expansion.

This player-coach role includes mentoring a CS Manager and support/billing specialist, shaping our CS function for growth.

Based in Sydney with UK presence, the role is hybrid with in-office Mondays, Wednesdays, and Fridays, and remote Tuesdays and Thursdays.

Senior Customer Success Manager β€” Grow Renewals & Accounts in Sydney employer: GovConnex Pty Ltd.

GovConnex Pty Ltd. offers a dynamic work environment where employees can thrive and grow professionally. The company emphasizes mentorship and collaboration, allowing team members to contribute to shaping the customer success function. With opportunities for expansion into new markets, there is significant potential for career advancement.

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Contact Details:

GovConnex Pty Ltd. Recruitment Team

We think you need these skills to ace Senior Customer Success Manager β€” Grow Renewals & Accounts in Sydney

Customer Relationship Management
Onboarding Expertise
Renewal Strategies
Account Expansion
Mentoring Skills
Team Leadership
Communication Skills