The Client
Our client is a well-established and privately owned property investment group with a quality retail portfolio across Queensland. With a long-term investment approach and an excellent reputation within the industry, they are seeking an experienced Portfolio Operations Manager to oversee the operational performance, facilities management and compliance of several high-profile retail assets.
The Role
This is an outstanding opportunity to join a collaborative and high-performing property team where you'll have the autonomy to influence operational excellence, sustainability initiatives and capital works across a diverse portfolio. The opportunity reporting to the Portfolio Manager, you will take ownership of the day-to-day operational management of multiple retail assets, ensuring they remain safe, compliant, well-maintained and operating at the highest standard. Working closely with internal property, leasing and asset management teams, you will also manage contractors, oversee projects and contribute to long-term asset performance and value creation.
Key Responsibilities
- Manage the day-to-day facilities and operational management across a Queensland retail property portfolio.
- Oversee preventative maintenance programs, repairs and contractor performance.
- Coordinate capital works projects and provide input into asset lifecycle planning.
- Manage operational budgets, monitor expenditure and contribute to improved asset performance.
- Drive compliance across WHS, fire safety, statutory obligations and risk management.
- Lead sustainability initiatives, including waste management and environmental projects.
- Oversee tenancy coordination and retailer fit-outs, ensuring compliance with centre standards.
- Maintain contractor management systems, asset registers and operational documentation.
- Build strong relationships with retailers, contractors, consultants and internal stakeholders.
About You To be successful in this role you will bring:
- Previous experience in Operations or Facilities Management within retail shopping centres, commercial property or large-scale built assets.
- Strong understanding of building services, contractor management and compliance.
- Experience managing maintenance programs, capital works and operational budgets.
- Excellent knowledge of WHS, statutory compliance and risk management.
- Exceptional stakeholder management and communication skills.
- A proactive, solutions-focused approach with strong organisational skills.
- Experience with MRI or similar property management systems will be highly regarded.
What's on Offer
- Join a respected private property owner with a long-term investment strategy.
- Manage a high-quality Queensland retail portfolio.
- Work within a collaborative and supportive property team.
- Exposure to asset improvement initiatives, sustainability programs and capital projects.
- Attractive remuneration package commensurate with experience.
- Genuine opportunity for long-term career growth within a stable organisation.
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Operations Manager - Shopping Centres employer: Gough Recruitment
Gough Recruitment is an exceptional employer, offering a dynamic work environment in the heart of Southeast Sydney. With a strong focus on employee growth and development, you will benefit from a supportive leadership team and a clear path for career progression while managing a diverse portfolio. The company fosters a collaborative culture that values compliance and communication, making it an ideal place for professionals seeking meaningful and rewarding employment.
