We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.
Enjoy more than just a great career
At Goodwin, you'll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.
We are Goodwin, a multi-award-winning, industry-leading seniors' services and accommodation provider in the ACT and NSW. For over 70 years, our community-owned, not-for-profit organisation has provided the Canberra and regional community with vibrant and luxurious retirement living villages, reliable and innovative home care, and the very best in residential aged care facilities.
Enjoy more than just a great career
At Goodwin, you'll be part of a respected, values-driven organisation with generous employee benefits. Increase your take-home pay with up to $15,900 tax-free salary packaging plus an additional $2,650 for meal entertainment. You can also access novated leasing, relocation assistance, discounted health insurance, gym memberships, airline lounge memberships, free flu vaccinations, professional development opportunities and more.
What you'll be doingClient Intake & Assessments
- Receive and process referrals into appropriate services
- Conduct comprehensive home-based assessments and WHS screenings
- Identify risks and elevate where required
- Assist prospective clients to understand funding pathways
Care Planning & Coordination
- Develop tailored care plans aligned with the Aged Care Quality Standards
- Collaborate with internal/external providers to support independence and wellbeing
- Monitor quarterly budgets and support reassessments
- Provide guidance and direction to service delivery staff
Documentation & Compliance
- Complete accurate and timely client documentation
- Ensure compliance with legislation, organisational policies and quality standards
- Record hazards and elevate risks appropriately
Client Support & Communication
- Act as a trusted contact for clients and families
- Provide clear guidance across My Aged Care, Home Care Packages and Support at Home pathways
- Maintain respectful and professional communication at all times
Organisational Contribution
- Participate in a rotating on-call roster
- Promote a positive customer service culture
- Uphold Goodwin's reputation as a quality care provider
What you'll needMandatory
- Certificate IV or higher in Service Coordination (or extensive experience in similar role)
- First Aid Certificate
- Current driver's licence & own vehicle with comprehensive insurance
Essential Skills
- Strong knowledge of ageing issues, including dementia and behaviour management
- Ability to undertake case management to a high standard
- Excellent communication, negotiation and problem-solving skills
- Strong organisational and time-management capabilities
- Competent in Microsoft Office
Desirable
- Experience in aged care, home care services or a related sector
Hybrid work options maybe considered for the successful candidate.
If you have any questions, please contact our Recruitment Team on***********@goodwin.org.au
Goodwin encourages applications from Aboriginal and Torres Strait Islander peoples. Weare committed to fostering a diverse and inclusive workplace and strongly encourage candidates from all cultural backgrounds to apply.
Home Care Coordinator (Care Partner) in Canberra employer: Goodwin Aged Care
At Goodwin, we pride ourselves on being a leading employer in the aged care sector, offering a supportive and inclusive work environment that values your contributions. With generous benefits such as tax-free salary packaging, professional development opportunities, and a commitment to employee wellbeing, you’ll find a rewarding career that makes a real difference in the lives of our clients. Join us in Canberra, where you can grow professionally while being part of a community-focused organisation dedicated to providing exceptional care.
