At a Glance
- Tasks: Provide top-notch technical support for EV chargers and troubleshoot issues on-site.
- Company: Join a leading company in the renewable energy sector focused on innovation.
- Benefits: Competitive salary, travel opportunities, and a chance to work with cutting-edge technology.
- Other info: Dynamic team environment with opportunities for growth and learning.
- Why this job: Be part of the green revolution and help shape the future of electric vehicles.
- Qualifications: Electrical or electronics degree with experience in solar or EV charger industries preferred.
The predicted salary is between 41850 - 51150 $ per year.
Key responsibilities
- Responsible for the tele- and on-site technical support and post sales support.
- Commissioning, troubleshooting, firmware/hardware updating Hybrid / storage inverter and EV charger.
- Reporting and following up with head office in relation to product failure with clear descriptions
- Pro-actively work with installers & retailers and provide them best-in class customer experience.
- Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
Qualifications & Requirements
- Bachelor degree or above: must be electrical or electronics background.
- Preferred minimum 1 year of working experience in the solar or EV charger industry especially dealing with product trouble shootings
- Strong ability to analyse and solve problems independently.
- Reliable and self-motivated
- The ability to learn new technologies quickly
- Strong Microsoft office skills
- Ability to work effectively in a team environment,
- Excellent communication skills
- A friendly, positive and customer-driven attitude
- Excellent time management and organizational skills
- Adapt to frequent travel
- Driving license required.
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Service Engineer – EV Charger employer: GoodWe
GoodWe offers a flexible working environment with opportunities for remote work and travel, making it ideal for recent graduates or early-career professionals. The company emphasizes professional growth through hands-on experience in the renewable energy sector, particularly in photovoltaic and energy storage technologies. Employees can expect to build strong relationships with clients and contribute to innovative solutions in a dynamic industry.
We think you need these skills to ace Service Engineer – EV Charger
Technical Support
Troubleshooting
Firmware Updating
Hardware Updating
Problem-Solving Skills
Customer Experience
Communication Skills
