The Role
Goodwe has a dedicated team for Australia and New Zealand and are looking for a Junior Engineer to join the team, in-line with the company growth. This position is flexible in Australia with periods working from home and occasional travel. This role would suit a recent university graduate or someone early in their career and looking for a position that could grow over time.
Key responsibilities：
Responsible for the tele- and on-site technical support and post sales support.
Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.
Reporting and following up with head office in relation to product failure with clear descriptions
Evaluating PV plant performance by studying operation data on a regular basis
Pro-actively work with installers & retailers and provide them best-in class customer experience.
Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.
Qualifications & Requirements：
Bachelor degree or above: must be electrical or electronics background.
Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootings
Strong ability to analyse and solve problems independently.
Reliable and self-motivated
The ability to learn new technologies quickly
Strong Microsoft office skills
Ability to work effectively in a team environment,
Excellent communication skills
A friendly, positive and customer-driven attitude
Excellent time management and organizational skills
Adapt to frequent travel
Driving license required.
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