At a Glance
- Tasks: Provide top-notch IT support and solve tech issues for our team.
- Company: Join Goodman Fielder, a trusted name in everyday food innovation.
- Benefits: Flexible work culture, learning opportunities, and career growth in IT.
- Other info: Supportive team atmosphere with chances to learn and develop.
- Why this job: Kickstart your IT career and make a real impact in a dynamic environment.
- Qualifications: Passion for IT, problem-solving skills, and great communication.
The predicted salary is between 47250 - 57750 $ per year.
Kickstart Your IT Career Join a flexible working culture in Macquarie Park Play a critical role in keeping our organisation running smoothly If you're a problem-solver with a passion for technology and helping others, this is your chance to shine!At Goodman Fielder, our purpose is to make everyday food better for everyone.
We own a host of iconic brands that Australians trust and love.
Join our team and help drive innovation and excellence across our business.
What you'll do: As a Service Desk Analyst, you'll be the first point of contact for IT support, ensuring a timely and effective response to technical issues and service requests.
Your day-to-day responsibilities include: Providing exceptional IT support via phone, email, chat, or our ITSM platform, resolving or escalating technical issues efficiently.
Accurately logging all interactions and collaborating with the team to address incidents and requests within defined service level agreements (SLA's).
Confidently responding to urgent and high-priority issues, following established protocols to maintain business continuity.
Participating in team meetings and knowledge-sharing sessions to enhance efficiency and service delivery.
What You'll Bring A strong commitment to reliability and punctuality.
A solutions-focused mindset and a love for problem-solving.
Outstanding communication skills with a focus on delivering a positive user experience.
A passion for IT and a desire to learn and grow in the industry.
Previous experience in an IT Service Desk environment is preferred but not essential.
Familiarity with tools such as Active Directory, Office 365, and ITIL principles is a bonus.
We provide a supportive, flexible work environment where you'll have opportunities to learn, grow, and develop your career in IT.
This is your chance to work with a dynamic team and make a meaningful impact across our organisation.
For more information about us or to learn about other roles available at Goodman Fielder, please visit our careers page and register your details so that we can notify you of jobs that interest you.
Take the first step in building a successful IT career.
Apply now and start your journey as a Service Desk Analyst!
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Service Desk Analyst in Sydney employer: Goodman Fielder Pty Limited
Goodman Fielder Pty Limited is an exceptional employer located in the vibrant city of Sydney, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, competitive remuneration, and a commitment to work-life balance, making it an ideal place for those looking to make a meaningful impact in the food industry.
Contact Details:
Goodman Fielder Pty Limited Recruitment Team
