At a Glance
- Tasks: Support individuals with disabilities in daily living and community participation.
- Company: Golden Heart Services, a compassionate and growing team.
- Benefits: Flexible hours, ongoing training, and a supportive work environment.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: High School Certificate; experience in disability support is a plus.
The predicted salary is between 15.3 - 18.7 $ per hour.
Location: Dulwich Hill, Coogee, Burwood & surrounding suburbs, NSW
Type: Casual & Part Time
Position: Support Worker – Supported Independent Living (SIL) & Community Participation
Summary
Golden Heart Services is seeking compassionate and reliable Support Workers to join our growing team across Inner West and Eastern Suburbs locations. This role involves supporting individuals with psychosocial disabilities, intellectual disabilities, and autism in both Supported Independent Living (SIL) and community settings. We are looking for individuals who are calm, emotionally resilient, and committed to delivering person-centred, trauma-informed care.
Responsibilities
- Provide emotional, behavioural, and physical support to participants
- Assist with daily living activities including personal care, hygiene, and meal preparation
- Support participants with community access, appointments, and skill-building activities
- Administer medication in line with care plans and training
- Implement positive behaviour support strategies and de-escalation techniques
- Maintain accurate documentation and progress notes
- Communicate effectively with families, support coordinators, and clinical teams
- Monitor and report changes in participant wellbeing or behaviour
- Promote a safe, consistent, and supportive environment
Key Requirements
- Current First Aid & CPR certification
- NDIS Worker Screening Check (or willingness to obtain)
- Valid driver’s licence (strongly preferred)
- Availability across a rotating roster including weekdays and a mix of shift types
- willingness to work across SIL and Community Participation supports
Desired Experience & Skills
- Experience supporting individuals with:
- Psychosocial disabilities (mental health)
- Intellectual disability and/or Autism Spectrum Disorder (ASD)
- Trauma-informed care and complex behaviours
- Co-occurring presentations (e.g. mental health and substance use)
- Strong behavioural support and de-escalation skills
- Medication administration competency (highly desirable)
- Manual handling and personal care experience
- Understanding of NDIS Practice Standards and Code of Conduct
About You
You are:
- Empathetic, patient, and non-judgmental
- Reliable, punctual, and adaptable
- Confident working with individuals with complex or high-support needs
- A strong communicator with good documentation skills
- Able to maintain professional boundaries and sound judgement
Qualifications
Minimum: High School Certificate (or equivalent)
Preferred: Certificate III or IV in Individual Support, Disability, or Community Services
Further study in disability, mental health, or related fields is advantageous
What We Offer
- Flexible casual and part-time opportunities
- Ongoing training and development
- Supportive team environment
- Opportunity to work across multiple service streams
Support Worker – Inner West & Eastern Suburbs employer: Golden Heart Services
Golden Heart Services is an exceptional employer that prioritises the well-being and professional growth of its Support Workers in the vibrant Inner West and Eastern Suburbs of New South Wales. With a strong commitment to person-centred care, we offer flexible working arrangements, ongoing training, and a supportive team culture that empowers employees to make a meaningful impact in the lives of individuals with disabilities. Join us to be part of a compassionate community dedicated to fostering independence and enhancing quality of life for our participants.
