At a Glance
- Tasks: Be the friendly face of our equine clinic, managing appointments and client communications.
- Company: Gold Coast Equine Clinic, a modern facility redefining veterinary care.
- Benefits: Flexible hours, supportive team, and growth opportunities in a vibrant environment.
- Other info: Fast-paced role perfect for those who thrive under pressure and enjoy multitasking.
- Why this job: Join a passionate team and make a real difference in equine care.
- Qualifications: Strong communication skills and a love for animals; prior experience preferred but not essential.
The predicted salary is between 36000 - 44000 $ per year.
Gold Coast Equine Clinic isn't just another vet clinic; we're an equine-exclusive facility, looking to redefine the standard of veterinary care. We're looking for a Veterinary Receptionist who thrives in precision, pace, and professionalism - not someone who just answers phones, but someone who begins the rockstar experience that dealing with our business should provide and organises the diary of our team ensuring we deliver 10/10 to our clients every time they deal with us.
The Role
You'll be the touch point between clients, vets, and operations - the voice clients trust, and the first impression that defines their experience. This is not an entry-level admin job; it's the front line of a high-performing equine veterinary team, so we are looking for someone spectacular.
What your day looks like:
- Understanding our billing processes, creating invoices and taking payments.
- Responding to email and phone enquiries (The ability to multitask on multiple lines a bonus!)
- Coordinating on-site, ambulatory, and emergency appointments.
- Communicating with clients, vets, and support staff with clarity and confidence.
- Maintaining smooth clinic flow under pressure.
- Upholding confidentiality, compliance, and professional presentation at all times.
About You
You love communicating with people and are disciplined, self-motivated, and detail-obsessed.
What the ideal applicant will be able to bring to GCEC:
- Prior veterinary or medical reception experience preferred but not essential.
- Equine knowledge - to a basic level a must.
- Mastery of phone and client communication.
- The ability to multitask with accuracy in a fast-paced, high-stakes environment.
- A professional, calm, and decisive presence when things get busy.
- A high level of computer literacy and organisational efficiency.
- A mindset that aligns with performance, positivity, and a 'can do' attitude.
What we offer:
- Work within a positive and friendly veterinary team.
- Flexible working hours - Part-Time or Full-Time positions available!
- Opportunity to grow within a newly built, modern, purpose-built facility at Advancetown.
- A culture built on teamwork, accountability, feedback, and genuine respect for horses and people alike.
If you want a quiet desk job ~ this isn't it!
Equine Veterinary Receptionist employer: Gold Coast Equine Clinic
Gold Coast Equine Clinic is an exceptional employer that prioritises a positive and collaborative work culture, offering flexible working hours and opportunities for professional growth within a modern, purpose-built facility. As a Veterinary Receptionist, you'll be part of a high-performing team dedicated to delivering outstanding service to clients and their equine companions, all while enjoying a supportive environment that values teamwork and respect for both horses and people.
