Operations Manager

Operations Manager

Full-Time 61650 - 75350 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead daily operations of a vibrant youth-focused social enterprise.
  • Company: Gnarly Neighbours, a dynamic not-for-profit supporting young people.
  • Benefits: Competitive salary, meaningful work, and a chance to make a difference.
  • Other info: Join a passionate team dedicated to empowering young people.
  • Why this job: Shape the future for youth while managing exciting projects in a creative environment.
  • Qualifications: 5+ years in operations management with strong financial and HR skills.

The predicted salary is between 61650 - 75350 $ per year.

The Operations Manager will oversee the day-to-day operational functions of Gnarly Neighbours and The Neighbourhood, a youth not-for-profit and social enterprise comprising a café, skate store, print studio and indoor skatepark.

This is a key senior management position working directly with the CEO to ensure the organisation has the people, systems, processes and financial foundations needed to grow its impact.

This is a hands-on position requiring comfort moving between big-picture planning and practical day-to-day work required to keep a growing organisation running well.

Key responsibilities

  • Oversee financial management, budgeting, forecasting and reporting
  • Manage payroll, accounts payable and receivable
  • Lead HR, recruitment, rostering and staff support
  • Ensure organisational compliance, risk management and workplace health and safety
  • Manage Child Safe Standards and organisational compliance requirements
  • Track, report and acquit grant expenditure
  • Develop and maintain policies, procedures and operational systems
  • Oversee facilities, assets, suppliers and contractors
  • Provide operational oversight of social enterprise activities
  • Support Department Managers and improve communication across the organisation

About you

  • At least five years' experience in a senior management, operations management or similar leadership role
  • Strong financial management skills including budgeting, forecasting and financial reporting
  • Experience managing people, HR processes and organisational systems
  • Excellent organisation and the ability to manage competing priorities
  • Strong problem-solving skills and a practical, solutions-focused approach
  • Excellent written and verbal communication skills
  • Confidence working with managers, employees, Board members and external stakeholders
  • Experience with Xero, Square, Shopify and workflow/project management software
  • The ability to lead by example and support an organisation through growth and change
  • Experience within a not-for-profit, charity, social enterprise or community organisation would be highly regarded, as would knowledge of ACNC, Fair Work, child safety and workplace compliance

About us

Gnarly Neighbours is a youth not-for-profit and social enterprise.

We provide free programs, safe spaces and opportunities for young people, while our social enterprise, The Neighbourhood, brings together a café, skate store, print studio and indoor skatepark to help create employment pathways and financially support our work.

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Operations Manager employer: Gnarly Neighbours Inc

Gnarly Neighbours Inc offers a dynamic work environment focused on youth engagement and community impact. Employees benefit from hands-on roles that balance strategic planning with practical execution, fostering professional growth in a supportive atmosphere. The organisation prioritises compliance and safety while encouraging collaboration across departments.

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Contact Details:

Gnarly Neighbours Inc Recruitment Team

We think you need these skills to ace Operations Manager

Financial Management
Budgeting
Forecasting
Financial Reporting
HR Management
Recruitment
Rostering