At a Glance
- Tasks: Be the trusted voice for members, handling enquiries with empathy and professionalism.
- Company: Join GMHBA, a supportive team in Geelong focused on member experience.
- Benefits: Enjoy hybrid work options, full training, and a positive team culture.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: Enthusiasm and a passion for helping others are key!
The predicted salary is between 49500 - 60500 $ per year.
GMHBA is seeking enthusiastic Member Experience Advisors to join our Geelong head office in permanent or fixed-term roles.
You will be the trusted voice for members, handling inbound enquiries with empathy and professionalism, offering tailored product advice, and resolving queries efficiently.
You will thrive in a fast-paced environment, build strong relationships, and contribute to a supportive team culture. Full training provided; hybrid work post-probation supported.
Impactful Member Experience Advisor in Geelong employer: GMHBA Ltd
At GMHBA, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and support. With over 90 years of heritage, we offer our employees meaningful opportunities for growth and development while making a positive impact in the community. Join us as a Quality Assurance Analyst in our Contact Centre, where you'll play a vital role in enhancing member experiences and contributing to continuous improvement initiatives in a collaborative and dynamic environment.
