At a Glance
- Tasks: Provide exceptional customer service and support to clients and clinicians in a compassionate environment.
- Company: GLOW is a modern perinatal emotional health clinic in Berwick, VIC.
- Benefits: Part-time hours with a warm team and a supportive work culture.
- Other info: Immediate start available; flexible working hours.
- Why this job: Join a dedicated team making a real difference in mental health and wellbeing.
- Qualifications: 2 years experience as a medical receptionist; mental health experience preferred.
The predicted salary is between 20.7 - 25.3 $ per hour.
Glow Perinatal Emotional Health & Wellbeing Clinic – Berwick VIC
GLOW is a private multidisciplinary specialist perinatal emotional health and wellbeing clinic. We offer an innovative established clinic in an ambient, modern light-filled space. GLOW services include perinatal psychiatrists and psychologists, child psychologists and paediatric specialists, dietitian and couples counsellor.
About the role
We are seeking a warm, professional, and organised receptionist to join our small reception team. As the first point of contact for our practice, you will provide exceptional customer service while supporting clients, our 13 clinicians, and referrers in a compassionate healthcare environment.
Key responsibilities
- Managing incoming calls and patient enquiries
- Booking and coordinating appointments
- Managing referrals, correspondence, and medical documentation
- Processing payments and Medicare claims
- Liaising with GPs and other health professionals
- Accurate data entry and record management
- Maintaining patient confidentiality and privacy
About you
- Minimum 2 years experience as a medical receptionist
- Experience in a Mental Health or paediatric practice desirable
- Proficient user of practice management software (Knowledge of Xestro highly regarded)
- Exceptional customer service and communication skills
- Strong organisational and multitasking abilities
- Confident computer skills and ability to learn new software quickly
- Current Employee Working with Children's Check (WWC)
- Must have Australian work rights
For more information about our clinic and services please visit www.glowclinic.com.au
Specialist Medical Receptionist in Melbourne employer: Glow Perinatal Emotional health & Wellbeing Clinic
GLOW Perinatal Emotional Health & Wellbeing Clinic is an exceptional employer, offering a supportive and compassionate work environment in Berwick, VIC. As a part of our dedicated team, you will enjoy the benefits of working in a modern, light-filled clinic while contributing to the wellbeing of families during their perinatal journey. We prioritise employee growth through ongoing training and development opportunities, ensuring that our staff feel valued and empowered in their roles.
Contact Details:
Glow Perinatal Emotional health & Wellbeing Clinic Recruitment Team
