Customer Experience Leader: Scale & Elevate Service in Brisbane

Customer Experience Leader: Scale & Elevate Service in Brisbane

Brisbane Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to enhance customer service and streamline booking processes.
  • Company: Global Waste Services, a leader in sustainable waste management.
  • Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
  • Other info: Collaborative role with cross-functional teams to drive improvements.
  • Why this job: Shape the future of customer experience in a growing industry.
  • Qualifications: Proven leadership skills and experience in customer service management.

The predicted salary is between 82800 - 101200 $ per year.

Global Waste Services is seeking an experienced customer experience leader to head our customer service and bookings function amid growth.

You will build a high-performing team, shape how we serve clients, and implement practical improvements across systems and processes.

You will stay close to daily service while developing capabilities, governance, and working practices to support the future.

You will partner with operations, scheduling, sales and finance to deliver on customer promises and

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Customer Experience Leader: Scale & Elevate Service in Brisbane employer: Global Waste Services, LLC

Global Waste Services is an exceptional employer, offering a dynamic work environment where you can lead and shape a growing customer experience team in South East Queensland. With a strong focus on employee development, innovative technology integration, and a commitment to enhancing customer satisfaction, you'll find ample opportunities for personal and professional growth while making a meaningful impact in the community. Join us to be part of a supportive culture that values collaboration and continuous improvement.

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Contact Details:

Global Waste Services, LLC Recruitment Team

We think you need these skills to ace Customer Experience Leader: Scale & Elevate Service in Brisbane

Customer Service Management
Team Leadership
Process Improvement
Systems Thinking
Stakeholder Engagement
Operational Excellence
Governance Frameworks