Office Manager

Global Vision Recruitment on behalf of Viaanita Pty Ltd ATF Viaan Bohra Family Trust T/A Mid-City Motor Lodge

• Date
• Manager
• Mode: Full-time

Location: 245 Lords Place, Orange NSW 2800 Experience required: Minimum 1 year experience coordinating administrative or office functions

About Mid City Motor Lodge

Mid-City Motor Lodge is an established accommodation business located in central Orange, NSW, providing accommodation for leisure travellers, business guests and visitors to the region.

The motel offers a range of rooms, free Wi‑Fi, on‑site parking, room service and guest facilities, together with an on‑site Indian restaurant that caters for dine‑in, takeaway, functions and large groups.

About the Role

We are seeking an experienced Office Manager to oversee the day-to-day administrative and office functions of the motel.

The role will coordinate office operations, staff administration, records, accounts, supplies and compliance while supporting the smooth delivery of accommodation and guest services.

The successful candidate will work closely with management, reception, housekeeping, restaurant and other staff to ensure that administrative processes and workplace operations are organised, efficient and aligned with the motel's service standards.

Key Responsibilities

• Plan, coordinate and review office and administrative services to support the motel's accommodation and hospitality operations.
• Allocate staff, work areas and equipment according to operational requirements and monitor staff performance and work completion.
• Coordinate administrative processes relating to reservations, guest records, accounts, invoices, payments and other business documentation.
• Maintain accurate financial, personnel and operational records and assist management with routine reporting and administrative matters.
• Coordinate communication between management, reception, housekeeping, restaurant staff, suppliers and external service providers to resolve operational issues.
• Monitor office equipment, technology, stationery and other supplies, arranging maintenance or replenishment as required.
• Assist with recruitment, staff onboarding, rostering, training, performance management and other personnel administration.
• Monitor workplace practices and assist in maintaining compliance with WHS requirements, hospitality regulations and applicable legislation, policies and procedures.
• Assist management with supplier arrangements, maintenance coordination and other administrative matters affecting the motel's daily operations.
• Maintain professional and confidential handling of guest, employee, financial and business information.

Qualifications

• Tertiary qualification in office management, business administration, hospitality administration or a related field.
• Minimum 1 year experience coordinating administrative or office functions, preferably within a motel, hotel or hospitality environment.

Skills & Other Requirement

• Strong organisational and time‑management skills with the ability to manage competing priorities.
• Experience supervising staff and coordinating workplace activities.
• Good understanding of accounts, records management, payroll administration and general office procedures.
• Strong communication and interpersonal skills.
• Sound understanding of workplace health and safety and general employment compliance.
• Proficiency in Microsoft Office and common administrative systems.
• Ability to work independently while maintaining effective communication with management and operational staff.
• Professional, reliable and customer‑focused approach.
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