Global Transport & Automotive Insurance Solutions in Sydney CBD NSW is seeking a Workforce Planner to optimise telephony, forecasting and workforce management across our contact centre and claims operations. You will translate business demand into staffing requirements, configure telephony and reporting systems, and build dashboards to drive performance.
The role acts as the subject matter expert for workforce planning and telephony platforms, partnering with operational leaders to deliver
Workforce Planner: Telephony, Reporting & Analytics employer: Global Transport & Automotive Insurance Solutions
GT Insurance is an exceptional employer located in Parramatta, NSW, offering a vibrant work culture that values respect, collaboration, and innovation. Employees benefit from continuous learning opportunities, a commitment to personal growth, and the chance to contribute to meaningful projects within the transport and automotive insurance sector. With a focus on outstanding customer service and a supportive environment, GT Insurance empowers its team members to thrive and succeed in their careers.
Contact Details:
Global Transport & Automotive Insurance Solutions Recruitment Team
