Team Global Express in Melbourne Airport is seeking a Freight Investigator to join our Operations team. You will locate and investigate freight discrepancies, resolve customer enquiries, and ensure issues are addressed efficiently.
You will use Salesforce to track enquiries, collaborate with multiple depots, and contribute to process improvements to prevent recurring issues. The role requires strong communication and a proactive, customer-centric approach.
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Freight Resolution Specialist in Melbourne employer: Global Express
At TGE Freight, we pride ourselves on being an innovative employer that values curiosity and a hands-on approach. Our collaborative work culture fosters continuous improvement and offers ample opportunities for professional growth, particularly in the dynamic field of transport and logistics. Located at the heart of Australia's transport network, we empower our team to leverage cutting-edge technology and AI, making a meaningful impact while enjoying a supportive environment.
