Merchant Support Specialist - Customer Care & Onboarding in Melbourne

Merchant Support Specialist - Customer Care & Onboarding in Melbourne

Melbourne Full-Time 82800 - 101200 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Deliver exceptional service to merchants and provide onboarding training.
  • Company: Leading e-commerce company based in Melbourne.
  • Benefits: Hybrid working arrangement with office presence three days a week.
  • Other info: Opportunity to solve problems and enhance your customer service skills.
  • Why this job: Join a dynamic team and help merchants thrive in the e-commerce space.
  • Qualifications: Strong communication skills and experience in a client-facing role.

The predicted salary is between 82800 - 101200 $ per year.

A leading e-commerce company is seeking an experienced Merchant Support Agent based in Melbourne to deliver exceptional service to merchants.

Responsibilities include client service, onboarding training, and troubleshooting technical issues.

The ideal candidate has strong communication skills, a problem-solving mindset, and experience in a client-facing role.

This full-time position offers a hybrid working arrangement, requiring office presence three days a week.

Merchant Support Specialist - Customer Care & Onboarding in Melbourne employer: Global-e

Join a dynamic e-commerce company in Melbourne that prioritises exceptional service and employee growth. With a supportive work culture, flexible hybrid arrangements, and opportunities for professional development, this role as a Merchant Support Specialist offers a rewarding career path where your contributions truly matter.

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Contact Details:

Global-e Recruitment Team

We think you need these skills to ace Merchant Support Specialist - Customer Care & Onboarding in Melbourne

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Team Collaboration
Customer Service