At a Glance
- Tasks: Prepare quotes, provide technical advice, and deliver security solutions onsite.
- Company: Join Glenco, a leader in security installation and maintenance.
- Benefits: Hybrid work model, competitive salary, and opportunities for career growth.
- Other info: Be part of a passionate team committed to exceptional customer service.
- Why this job: Combine technical skills with customer interaction in a dynamic role.
- Qualifications: 3+ years in security, experience with CCTV and alarms, strong troubleshooting skills.
The predicted salary is between 60750 - 74250 $ per year.
- Head office in Alexandria, work located all around Sydney
- Hybrid office and field role offering plenty of variety (Supervisor)
Glenco specialises in the installation, integration and maintenance of security surveillance, intruder alarms, integrated access control, and intercom systems.
Our extensive experience in the corporate, commercial and residential sector makes us one of the strongest operators in the industry.
Our team are committed to delivering both benchmark levels of customer service and business performance that has underpinned our growthfor more than 10years.
Due to our recent growth andexpansion, we are currentlyseekingan experienced, professional, and dedicated Security Service and Sales Techniciantojoinourteam.
This is a unique hybrid role where you will spend approximately two and a half days each week preparing quotations, following up customers and supporting our sales pipeline, with the remaining two and a half days working onsite delivering service and small project works.
It is ideal for someone who enjoys both technical work and helping win new business.
We are looking for someone who wants to build a long-term career and take on increasing responsibility as the business expands.
At Glenco, our people are our most valuableasset, and we seek exceptional people who are both passionate and committed to providing quality work for our customers.
Your key responsibilitiesand day to day dutieswill include
- Prepare accurate and timely quotations for security service, maintenance and installation projects.
- Review plans, specifications and site information to determine project scope and pricing.
- Follow up quotes with customers & build strong relationships to maximise conversion opportunities.
- Provide technical advice and recommend practical security solutions that meet customer needs.
- Complete service, maintenance, fault finding and installation works onsite to a high standard.
- Prepare accurate job documentation, including scopes of work, drawings and supporting information.
- Work closely with the operations team to ensure jobs are delivered safely, efficiently and profitably.
- Maintain accurate records and update job information within Sim Pro and other business systems.
- Identify opportunities for additional work and contribute to the continued growth of the business.
- Provide prompt, professional and accurate support to customers, management and the wider team.
- Actively contribute to continuous improvement initiatives and the future growth of the business.
- Promote Glenco's values by delivering exceptional customer service and maintaining a positive, team-focused attitude.
- The ideal candidate will have the following skills, knowledge, and experience:
- Minimum of3years in the security industryrequired
- Experience with CCTV, access control, alarms and intercom systems.
- Security quoting experience preferred
- Strong troubleshooting and fault-finding skills.
- In-depth knowledge of current industry standards
- The ability to interpret plans and technical drawings
- Strong attention to detailwith the ability to meet deadlines
- Sim Pro experience would be advantageous but not essential
- Electrical Licence (required)
- Strong work ethic with a positive can-do attitude
- Highly presentable with the ability to build rapport
- #J-18808-Ljbffr
Electronic Security Senior Technician in Sydney employer: Glenco Electrical
Glenco Electrical is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. Located in Alexandria, Sydney, we offer competitive benefits, ongoing training, and opportunities for professional growth, making it an ideal place for those looking to advance their careers in the security sector while enjoying a supportive team environment.
