Job Category: Cleaning, Concierge, Security
About Auxus
Auxus is a premium concierge and workforce solutions business, part of the Glad Group. We deliver meaningful experiences for some of Australia's most respected organisations, including government departments, corporate clients, and high-profile venues, through people who take genuine pride in what they do.
Our teams work behind the scenes to make things run smoothly, and our people are the reason it works. We invest in the right hires, support them properly, and build careers that last.
Job Description
Primary Purpose
This role keeps a residential building safe, secure and calm through the night. You're the person on site while residents sleep: the first point of contact for anything that comes up, and the reason the morning team walks into a building that has run smoothly overnight.
Snapshot of Your Day
- You'll keep the lobby and entrances secure, managing access for residents and approved guests through the night
- You'll be the first point of contact for anything that comes up overnight, from a locked-out resident to a late delivery
- You'll carry out regular walk-throughs and keep an eye on cameras, alarms and building systems
- You'll respond calmly to any incident or emergency, following the building's procedures and escalating when needed
- You'll log the night accurately and hand over a clear picture to the morning team
Desired Skills and Experience
About You
You bring:
- Comfort working overnight and on your own, with reliability and punctuality you can be counted on for
- A calm, level head when something goes wrong at 3am
- Clear communication and a warm, professional manner with residents
- Attention to detail and genuine security awareness
- Experience in concierge, front-desk, hospitality or security is well regarded, though the right attitude matters most
You take genuine satisfaction in being the person who keeps things running well for the people around you, even when no one is watching.
Why Join Auxus
- Consistent, predictable overnight hours you can plan your week around
- Uniform provided, a proper handover structure, and a team that backs you
- Real training and career pathways within Auxus and the wider Glad Group
- A residential community that values having a familiar, trusted face on site
We're a company that's been building careers in this industry for over three decades, and takes that seriously.
Overnight Residential Concierge in Sydney employer: Glad Group
Glad Group is an exceptional employer, offering a dynamic work environment where you can thrive as a Cleaning Site Manager. With a strong commitment to employee growth through ongoing training and development, we foster a culture of recognition and support, ensuring that every team member feels valued. Located in Australia, our inclusive workplace champions diversity and provides unique opportunities for career progression, making it a rewarding place to build your future.
