At a Glance
- Tasks: Manage client campaigns and ensure seamless service delivery.
- Company: Join a leading global ad tech company with a collaborative culture.
- Benefits: Competitive salary, profit share, 25 days leave, and health insurance.
- Other info: Enjoy a hybrid work environment and comprehensive training.
- Why this job: Kickstart your career in ad tech with hands-on experience and growth opportunities.
- Qualifications: No prior experience needed; strong communication and critical thinking skills required.
The predicted salary is between 63000 - 77000 $ per year.
Join a global programmatic media partner that helps marketers and agencies run smarter, better-targeted campaigns. With access to data most competitors simply don't have, this business gives clients the insight to target their advertising with real precision. This is a role where you'll build strong client relationships and get comfortable working in a client-facing environment from day one.
In this Client Services Coordinator role, you will join the Account Services team, delivering a consistent, professional, and reliable experience for every client. You'll play a hands-on role in campaign management from start to finish, working closely with the trading team to keep reporting accurate and campaigns on track.
The successful Client Services Coordinator will have the following tasks, but not be limited to:
- Client service: ensure SLAs are met and support a seamless client experience.
- Campaign management: pre-campaign QA, creative tags, and campaign activation.
- Reporting and insights: work with the trading team to deliver accurate, timely campaign reporting.
- Administrative and technical support: manage documentation, respond to client queries, and troubleshoot campaign issues.
- Cross-team collaboration: work closely across sales and trading to support the wider account services function.
For this Client Services Coordinator role in Brisbane, the ideal candidate will have:
- No previous industry experience required, full training and a structured 3-month onboarding provided.
- Great communicator, both written and verbal, with a professional and personable client manner.
- Strong critical thinking skills and comfort working with data to gather insights.
- Willingness to learn and a proactive, can-do attitude.
- Ability to manage multiple tasks and stay organised.
Benefits of the job:
- Competitive graduate salary of $70k + Super.
- Monthly profit share tied to business performance and annual bonus.
- 25 days annual leave, plus 2 additional diversity and inclusion days.
- Gold-standard private health insurance, fully company-funded.
- Collaborative, welcoming culture with heavy cross-team collaboration.
- Job-specific onboarding and training.
- Hybrid working environment (Tuesday - Thursday in office).
Give a Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work; read our Diversity and Inclusion promise for more information about this.
Graduate/junior opportunity - full training provided. 25 days annual leave + hybrid working environment. Global business with lots of opportunity for growth and development.
Client Services Coordinator in Brisbane employer: Give A Grad A Go
Give A Grad A Go offers a dynamic work environment where graduates can engage directly with cutting-edge AI technologies. The company supports professional growth through hands-on experience in business transformation and automation, making it an attractive choice for those looking to kickstart their careers in the financial services sector. With a focus on innovation and collaboration, employees are encouraged to contribute to meaningful projects that impact the mortgage aggregation industry.
