Gilbert + Tobin Lawyers is seeking a Level 1 Tech Support Analyst to join the Sydney-based Technology team. You will provide first-level support across laptops, mobile devices, Microsoft 365, and the document system, assisting staff by phone, email and chat.
Key duties include logging and progressing tickets in Ivanti Service Manager, remote troubleshooting, and collaborating with the broader team to deliver a consistent, high-quality service. A future on-call rotation is anticipated.
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L1 Tech Support Analyst – Growth & Leadership Path in Sydney employer: Gilbert + Tobin Lawyers
Gilbert + Tobin is an exceptional employer, offering a dynamic and inclusive work culture that prioritises professional growth and collaboration. With top-tier remuneration and generous benefits such as extensive parental leave and wellness programs, employees enjoy a supportive environment in a stunning office location that fosters creativity and innovation. Joining our Real Assets team means working alongside industry leaders on significant transactions while contributing to a firm renowned for its commitment to excellence and corporate citizenship.
