At a Glance
- Tasks: Lead daily store operations and motivate your team to achieve sales goals.
- Company: Join Smokemart & GiftBox, a leader in tobacco and gifting for over 30 years.
- Benefits: Enjoy a supportive culture, career growth, and the chance to make an impact.
- Other info: Exciting opportunities for personal and professional development await you!
- Why this job: Be part of a dynamic team redefining retail in Australia.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 36000 - 44000 $ per year.
For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialised service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, reflected throughout all our departments and our more than 250 stores nationwide.
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.
More about you – Store Manager
Responsible for running day-to-day operations of the store and ensuring it is customer-focused, efficient and cost-effective. As the leader for the store, you will be responsible for maintaining high operational and organisational standards, training and continuous coaching of team members, and creating a pleasant environment for both customers and team members.
Key Responsibilities:
- Oversee the daily operations of the store, making sure it runs smoothly and effectively
- Motivating the team to meet sales objectives by training and mentoring staff
- Ensuring store compliance with health and safety regulations
- Monitoring inventory levels and ordering new items
- Hiring, training, developing and overseeing new staff
- Maintain outstanding store conditions and visual merchandising standards
- Drive customer service excellence to every aspect of the store, deal with queries and complaints in a professional manner
The successful applicants will also have:
- Proven ability to manage and lead within a fast-paced environment
- Excellent organisational, time management and multitasking skills
- Critical thinker and problem-solving skills
- A happy, friendly and energetic personality
- A desire to deliver high-quality customer service
- A current/valid police check or a willingness to obtain if successful
Smokemart & GiftBox South Hedland Square – Store Manager in Port Hedland employer: Giftbox
At Smokemart & GiftBox South Hedland Square, we foster a vibrant and inclusive work culture that prioritises employee growth and development. As part of the Viva Energy group, our team enjoys access to extensive resources and opportunities within a rapidly expanding network, making it an exciting time to join us. We are committed to providing a supportive environment where every team member can thrive while delivering exceptional service to our customers.
