Export Operations - Air & Sea Forwarding
Export Operations Specialist – Air & Sea Freight
Melbourne
Gibson Freight (Australia) Pty Ltd
Gibson Freight is an Australian, family-owned & operated International Freight Forwarder and Customs Brokerage company with almost 50 years of industry experience. We are seeking a motivated Export Operations Specialist to join our Melbourne team.
We specialise in international sports, events, and entertainment logistics, supported by a strong International Freight Forwarding division and a loyal base of import and export clients across diverse industries. This is an excellent opportunity for someone who thrives in a fast-paced environment and is looking to take ownership of an export function within a well-established business.
About the Role
This role will suit either an experienced export operator or a developing freight professional ready to take the next step.
As an Export Operations Specialist at Gibson Freight, you will manage air and sea freight export shipments end-to-end while working closely with clients, overseas partners, and internal teams—including our in-house transport, warehouse, and screening operations.
You will be encouraged to take ownership of the export function, contribute ideas, strengthen client relationships, and play a key role in growing the division over time.
Key Responsibilities
- Manage export shipments (air & sea) from booking through to final delivery
- Maintain and build strong relationships with export clients
- Identify and support new business and growth opportunities
- Coordinate freight collections with internal transport teams
- Prepare accurate and compliant export documentation
- Liaise with overseas agents to ensure consistent service delivery
- Negotiate rates with airlines and shipping lines
- Work closely with internal warehouse teams on receivals, loading, and screening
- Ensure shipments are handled efficiently and commercially
Skills & Experience
- Experience in air and/or sea freight forwarding (export experience preferred)
- Strong customer service and communication skills
- High level of organisation and attention to detail
- A proactive, can-do attitude with the ability to take initiative
- Willingness to learn, grow, and take on responsibility
- Commercial awareness or an interest in developing this skillset
- Current Australian driver’s licence
Experience with CargoWise will be highly regarded, though not essential.
Personal Attributes
- Driven, motivated, and eager to take ownership
- Positive attitude with a willingness to learn
- Solutions-focused and adaptable
- Strong team player who can also work autonomously
- Committed to delivering high levels of customer service
What We Offer
- A stable position with a privately owned, Australian company
- Genuine opportunity to grow and shape your role
- Supportive and collaborative team environment
- Exposure to high-profile international sports and entertainment logistics
- Fully integrated operations, including in-house transport, warehouse, and screening capabilities
About Gibson Freight
Gibson Freight (Australia) Pty Ltd is a trusted name in freight forwarding, transport, warehousing and customs brokerage, with a strong presence in international motorsports, entertainment touring, and specialised freight movements.
Location: Melbourne
Website: www.gibsonfreight.com
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Export Operations - Air & Sea Forwarding in Melbourne employer: Gibson Freight
Gibson Freight is an excellent employer that values its family-owned roots and fosters a supportive work culture, making it an ideal place for professionals seeking meaningful careers in international logistics. With opportunities for growth and the chance to work on high-profile projects in vibrant cities like Sydney and Melbourne, employees can expect a rewarding experience that combines professional development with a strong sense of community.
