At a Glance
- Tasks: Assist patients in selecting eyewear and deliver exceptional customer service.
- Company: Join George & Matilda Eyecare, a leading Australian eyecare network.
- Benefits: Attractive hourly rate, flexible hours, and discounts for family and friends.
- Other info: Supportive team culture with opportunities for growth and development.
- Why this job: Make a genuine difference in local communities while enjoying the Gold Coast lifestyle.
- Qualifications: Passion for patient care, retail experience, and a positive attitude.
The predicted salary is between 24.3 - 29.7 $ per hour.
Help Patients Look, Feel and See Their Best. At George & Matilda Eyecare, we believe exceptional eyecare starts with three simple principles: Patient First, More Time More Care, and Clinical Independence. We're looking for a friendly, adaptable, and customer-focused Casual Optical Assistant to support our growing Gold Coast practice network. This role will primarily support our Runaway Bay practice, while also providing cover across other Gold Coast locations as needed.
This opportunity has become available as one of our valued Runaway Bay team members undergoes medical treatment and requires reduced hours and additional support. You'll also assist with short-term coverage across the region, helping ensure every patient continues to receive the exceptional care we're known for.
Why the Gold Coast? Imagine finishing work and being minutes from world-famous beaches, waterfront dining, national parks, and year-round sunshine. The Gold Coast offers an enviable lifestyle where work-life balance is more than just a buzzword. From coastal walks before work to weekends exploring the hinterland, it's a place where career satisfaction and lifestyle go hand in hand.
Why Join Us?
- Work in a Patient First environment where relationships matter and quality care comes before rushed transactions.
- Enjoy variety and flexibility by supporting multiple practices across the Gold Coast region.
- Join a supportive and experienced team committed to helping each other succeed.
- Develop your optical knowledge and customer service skills within a leading Australian eyecare network.
- Make a genuine difference in local communities while working with loyal patients who value personalised care.
At George & Matilda Eyecare, we're committed to supporting our people and creating a workplace where they can thrive.
On offer:
- Attractive hourly rate
- Flexible casual working arrangements
- On-the-job training and development
- Mentoring from experienced and supportive leaders
- Family and friends discounts and benefits
- A welcoming, down-to-earth team culture
- The opportunity to work alongside passionate eyecare professionals
About the Role
As an Optical Assistant, you'll:
- Assist patients in selecting frames and lenses suited to their lifestyle, vision, and budget
- Deliver personalised service and exceptional customer care
- Build strong patient relationships and create memorable experiences
- Develop product knowledge and confidently recommend eyewear solutions
- Support daily practice operations across multiple locations
- Work collaboratively with Optometrists, Dispensers, and support teams
Skills & Experience
We're looking for someone who:
- Is passionate about Patient First care and exceptional customer service
- Has retail experience (optical experience highly regarded)
- Can develop product knowledge quickly and communicate confidently with patients
- Brings enthusiasm, energy, patience, and a positive attitude
- Enjoys working as part of a team
- Is flexible and adaptable, with the ability to support multiple practice locations
- Can work varying hours, including weekends, public holidays, and late trade when required
At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.
Casual Optical Assistant – Gold Coast employer: George and Matilda
George & Matilda Eyecare is an exceptional employer located in North Sydney, offering a vibrant and collaborative work culture that prioritises employee growth and development. With a focus on delivering outstanding patient experiences, employees benefit from flexible working options, ongoing learning opportunities, and the chance to make a significant impact within a leading independent optometry network. The luxury office environment, combined with generous perks and a commitment to inclusivity, makes it a rewarding place to build a meaningful career.
