At a Glance
- Tasks: Help patients find stylish eyewear and deliver exceptional customer service.
- Company: Join George & Matilda Eyecare, a community-focused Australian organisation.
- Benefits: Full-time role with attractive salary, discounts, and ongoing training.
- Other info: Opportunities for career progression and a friendly work environment.
- Why this job: Make a real impact in patient care while working in a supportive team.
- Qualifications: Passion for customer service and strong communication skills.
The predicted salary is between 63000 - 77000 $ per year.
Canberra, Australian Capital Territory 2601, Australia
Full-time Permanent Entry Level
Description
More Time. More Care. Patient First.
Do you love helping people, have an eye for style, and enjoy creating memorable customer experiences? We're looking for a Full-Time Optical Dispenser to join our Canberra team, supporting both Andrew Watkins Optometrist and Evans & McMahon Optometrists. This is an exciting opportunity to work across two well-established practices, helping patients find the perfect eyewear solutions while delivering the personalised care George & Matilda Eyecare is known for.
Why Join George & Matilda Eyecare?
- Full-time employment with a supportive team environment
- On-the-job training with experienced and friendly leaders
- Attractive salary package
- Family and friends discounts and benefits
- Ongoing learning and development opportunities
- Career progression within a growing national network
- The opportunity to work across two respected Canberra practices
Join a Team That Puts Patients First
At George & Matilda Eyecare, we believe exceptional eyecare goes beyond vision. It's about building relationships, understanding individual needs, and creating experiences that keep patients coming back for generations. As an Optical Dispenser, you'll play a vital role in helping patients look, see, and feel their best while supporting a welcoming and community-focused practice environment.
About the Role
Working across both Andrew Watkins Optometrist and Evans & McMahon Optometrists, you will:
- Assist patients in selecting frames and lenses that suit their lifestyle, vision needs, and personal style
- Develop strong product knowledge and confidently recommend optical solutions
- Deliver exceptional customer service and patient experiences
- Support dispensing, adjustments, repairs, and general optical services
- Assist with practice administration and day-to-day operations
- Work collaboratively with Optometrists and team members to ensure seamless patient care
- Travel between the Andrew Watkins and Evans & McMahon practices as required
What We're Looking For
We're seeking someone who brings:
- A genuine passion for patient care and customer service
- Previous retail or optical dispensing experience (highly regarded)
- Strong communication and relationship-building skills
- Confidence learning and sharing product knowledge
- A positive, friendly, and professional attitude
- Patience, enthusiasm, and a collaborative team mindset
- Flexibility to work varying hours, including weekends, public holidays, and late trade when required
- A willingness and ability to travel between Andrew Watkins and Evans & McMahon locations
- A current driver's licence and reliable transport is highly desirable but not required
About the Practices
Andrew Watkins Optometrist and Evans & McMahon Optometrists are trusted names in Canberra eyecare, known for their personalised service, clinical excellence, and strong community connections. Together, they provide comprehensive eyecare, premium eyewear, and tailored vision solutions to generations of loyal patients across the Canberra region.
At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.
Company Overview
Putting our People and our Patients First
At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.
At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including:
- Generous annual spend on your eyecare and fashion needs
- Family and friends discounts and benefits
- Fortnightly financial bonus and reward programs
- On the job and external learning and development opportunities
- Opportunities for advancement and career progression and qualifications
George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics:
Optical Dispenser – Canberra employer: George and Matilda
George & Matilda Eyecare is an exceptional employer located in North Sydney, offering a vibrant and collaborative work culture that prioritises employee growth and development. With a focus on delivering outstanding patient experiences, employees benefit from flexible working options, ongoing learning opportunities, and the chance to make a significant impact within a leading independent optometry network. The luxury office environment, combined with generous perks and a commitment to inclusivity, makes it a rewarding place to build a meaningful career.
