Customer Relationship Manager in Toowoomba

Customer Relationship Manager in Toowoomba

Toowoomba Full-Time 56700 - 69300 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage key accounts, grow sales, and build lasting customer partnerships.
  • Company: Join Motion Industrial Solutions, a leader in industrial product distribution.
  • Benefits: Market-aligned salary, bonuses, company vehicle, and comprehensive benefits.
  • Other info: Great career progression opportunities and supportive team environment.
  • Why this job: Engage with customers, solve problems, and make a real impact in the industry.
  • Qualifications: Experience in sales or customer service; strong communication skills required.

The predicted salary is between 56700 - 69300 $ per year.

Toowoomba location| Manage key accounts, grow territory sales and build lasting customer partnerships.

External sales role servicing western QLD customers (Toowoomba based office) Market aligned remuneration + bonuses + annual salary review!

Be part of the Bearing & Power Transmission industry!

Motion Industrial Solutions is looking for a customer-focused sales professional to manage and grow an established portfolio of industrial customers within an allocated territory.

This is a hands‐on, customer‐facing role suited to someone moving beyond Internal Sales, or an experienced Account Manager who enjoys regular site visits, solving customer problems and building long‐term relationships.

About the Role

You will manage day-to-day relationships with existing customers while identifying practical opportunities to grow sales across Motion's industrial product and service range.

Supported by your Manager Customer Relationships, Branch Managers and internal sales teams, you will:

  • Visit customers regularly and build trusted working relationships
  • Manage and retain an allocated customer portfolio
  • Understand customer needs and identify suitable product and service solutions
  • Follow up sales opportunities, quotes and customer enquiries
  • Identify cross-sell and up-sell opportunities
  • Develop straightforward account plans and support territory growth initiatives
  • Work closely with branch and internal teams to deliver a reliable customer experience
  • Monitor account activity, sales performance and customer feedback
  • Help achieve agreed territory sales and customer growth targets

Most of your time will be spent engaging with customers in the field, with strong support from local branch and sales teams.

What You Bring

We are looking for someone with a genuine interest in customers, sales and industrial products.

You may have experience in Internal Sales, Account Management, Customer Service, Trade Sales or a similar customer‐facing commercial role.

  • Experience building relationships with customers and stakeholders
  • A proactive, organised approach to managing accounts and sales opportunities
  • Strong communication and follow‐up skills
  • Commercial awareness and confidence discussing products and solutions
  • An interest in technical or industrial products; product training will be provided
  • Ability to work collaboratively with internal teams
  • A current driver's license and willingness to travel within your local territory
  • Formal sales or business qualifications are welcome but not essential.

What We Offer

Market aligned remuneration with annual salary reviews: Your salary grows with your skills and performance.

  • Tool of Trade provided: Company vehicle + i Phone + laptop.
  • Career Progression: Clear pathways to develop and advance within Motion and with access to free webinars, training events and courses.
  • Comprehensive

Benefits: Including retail discounts, bonus incentives, recognition programs, supplied uniforms, parental leave top‐up allowance and access to wellbeing/employee assistance programs.

  • Eligible for 1 Good to Give Leave Day per calendar year in addition to normal leave entitlements to participate in volunteering activities.
  • About Motion

Motion is a leader in the distribution of industrial products.

We operate across Australia, New Zealand, Indonesia, and Singapore where opportunities are endless for a motivated individual.

We focus on continuous improvement and sustainable growth as our two main objectives.

This is driven by our long‐term investment in people, systems, process, and new growth opportunities for our people.

MOTION is an equal opportunity employer

You must be either an Australian Citizen or a holder of an Australian Permanent Residency Visa to be eligible to apply for this position.

Equal Opportunity & Diversity Statement

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic.

GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Customer Relationship Manager in Toowoomba employer: Genuine Parts Company

GPC Asia Pacific is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the retail sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills and advance their careers while working with iconic brands across Australasia. The fast-paced environment not only offers exciting challenges but also provides the opportunity to thrive under pressure, making it a rewarding place for driven individuals.

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Contact Details:

Genuine Parts Company Recruitment Team

We think you need these skills to ace Customer Relationship Manager in Toowoomba

Customer Relationship Management
Sales Skills
Account Management
Communication Skills
Problem-Solving Skills
Commercial Awareness
Technical Knowledge of Industrial Products