At a Glance
- Tasks: Help customers find the right automotive parts and provide exceptional service.
- Company: Join NAPA Tamworth, a leader in automotive aftermarket parts.
- Benefits: Enjoy competitive pay, weekends off, and team member discounts.
- Other info: Hands-on role with opportunities for personal development and community involvement.
- Why this job: Be part of a dynamic team and make a real impact in customer satisfaction.
- Qualifications: Passion for customer service and knowledge of automotive parts.
The predicted salary is between 47250 - 57750 $ per year.
At NAPA Tamworth, we're searching for an Automotive Parts Interpreter who loves delivering exceptional customer service and finding the right solution every time. If you enjoy a fast-paced environment, thrive on building customer relationships, and want to work in a town known for its festivals, friendly community, and iconic Golden Guitar, this could be the perfect next step in your career.
Why our team loves working at NAPA:
- Competitive salary + generous incentives for outstanding performance
- Relax & enjoy weekends with family & friends with a Monday to Friday work schedule
- We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company-funded, professional uniform
- Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, and AMX
- We’re fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity.
- We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
- Paid volunteer leave allowing you to give back to your chosen charity/community organisation
About the role:
Our Parts Interpreters provide accurate technical parts support to trade, industrial and mining customers, leveraging their expert automotive/mechanical knowledge. They assist customers with product information and advice, but also problem solve, provide solutions, and use sales techniques. Our customers benefit from the strong relationships they build and exceptional customer service they provide.
Duties include:
- Interpret parts
- Process customer orders
- Efficiently dispatch products and parts
- Promote specials
- Arrange buy ins
- Process customer credits
- First point of contact for customers (in-person and over the phone)
- Contribute to a culture of safety by putting safety first, ensuring that we all make it safe & make it home
- Roll up your sleeves to receive, dispatch, and put away stock. (This is a hands-on role that involves lifting, bending, and climbing as part of your day)
Who we’re looking for:
- Parts interpreting “know how” (your technical parts knowledge)
- Passion for providing exceptional customer experiences
- Confidence in sharing your ‘know how’ and ability to communicate your knowledge in a way the customer can understand
- Innovative and collaborative approach to work
- Solution focused / problem solver
- Sound computer skills
- Comfortable working in a fast paced and dynamic environment as part of a high performing team
- Conscious of workplace safety at all times
Former GPC team members welcome to apply. Send your CV to our Careers Team by clicking APPLY!
Automotive Parts Interpreter in Tamworth employer: Genuine Parts Company
GPC Asia Pacific is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those looking to make a significant impact in the retail sector. With a strong focus on employee growth and development, team members are encouraged to enhance their skills and advance their careers while working with iconic brands across Australasia. The fast-paced environment not only offers exciting challenges but also provides the opportunity to thrive under pressure, making it a rewarding place for driven individuals.
